ConnectWise Manage Guide – Read our In-Depth ConnectWise Manage Review
ConnectWise Manage Rating: 7.8 / 10
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This ConnectWise Manage review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.
Please note that the content in this ConnectWise Manage review is provided on an as is basis and you should always check with the company to make sure you have the latest information.
ConnectWise Manage Ratings
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ConnectWise Manage Guide for 2022 – Quick Overview
| ConnectWise Manage Telephone Number: | 800-671-6898 |
| ConnectWise Manage Email Address: | |
| ConnectWise Manage Address: | |
| Year Founded: | 1982 |
| ConnectWise Manage Highlights: | Business Automation and PSA |
| Hedquarters: | Tampa, FL |
| ConnectWise Manage Revenue (USD Millions) | Unknown |
| Languages Supported | English |
| ConnectWise Manage LinkedIn: | https://www.linkedin.com/company/48576/ |
| ConnectWise Manage Employee Count (On LinkedIn): | 954 |
| ConnectWise Manage Top Features: | ITIL Compliance, Ticket Creation User Experience, Email to Case, |
| ConnectWise Manage Twitter: | @ConnectWise |
| ConnectWise Manage Twitter Followers: | 13512 |
ConnectWise Manage Location
ConnectWise Manage Pricing & Costs
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Our entire ConnectWise Manage Guide covers everything you will need to learn about implementing ConnectWise Manage. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you favourable profits. If you want to make profits, you should ensure you are using a good piece of crm software.
There is no sure-fire method to ensure profits; thus, you should carefully assess your crm software before you choose it. It is a common misconception that all crm software is the same, but that's not correct. Wrong judgment, initially, can set your business at risk.
ConnectWise Manage is a piece of crm software which has forged its way successfully. In this review of ConnectWise Manage, we've attempted to collate some of the important aspects. This review will help you to understand whether ConnectWise Manage is a good match for your business or not. We have tried to breakdown all of the features and fees for your advantage.
Choosing The Best Crm Software For You
When choosing whether ConnectWise Manage is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:
- Detail Out what you need to achieve from using ConnectWise Manage
- Does ConnectWise Manage suit your needs as a full Crm platform?
- Fully understand the ConnectWise Manage crm platform and toolset. Do the ConnectWise Manage tools and resources stack up against your business needs?
- Detail Out the budget available to implement a new Crm solution and does the solutions from ConnectWise Manage offer the features you need within the budget.
- Sign up for a account with ConnectWise Manage. Ask for a callback and demo to fully check that the solution is right for you.
What is ConnectWise Manage?
ConnectWise Manage is an impressive piece of crm software created by ConnectWise and is developed for small to enterprise sized companies.
ConnectWise was founded in 1982 in Tampa, FL
Business Automation and PSA
Does ConnectWise Manage Offer A Free Trial?
Sadly ConnectWise Manage does not offer a free trial.
While creating this ConnectWise Manage review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the ConnectWise Manage Crm features further on in this ConnectWise Manage review.
Is ConnectWise Manage The Top Crm Solution Available?
Crm suppliers vary from one man bands to giant multinationals; There is a whole lot out there. But, when it comes to choosing a good crm solution, there are numerous considerations you have to consider. To be able to make sure that ConnectWise Manage is the best crm solution to your small business, check out our guide below.
Main Features Of ConnectWise Manage
ConnectWise Manage provides advanced crm features like:
- ITIL Compliance
- Ticket Creation User Experience
- Email to Case
ConnectWise Manage Review - Sales Force Automation Features & Rating
| Sales Force Automation Features | Rating |
| Contact & Account Management |
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Partner Relationship Mgmt. (PRM) |
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Opportunity & Pipeline Mgmt. |
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Task / Activity Management |
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Territory & Quota Management |
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Desktop Integration |
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Product & Price List Management |
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Quote & Order Management |
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Customer Contract Management |
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ConnectWise Manage Review - Ticket And Case Management Features & Rating
| Ticket And Case Management Features | Rating |
| Ticket Creation User Experience |
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Ticket Response User Experience |
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Workflow |
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Response Automation |
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SLA Management |
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Attachments/Screencasts |
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Ticket Collaboration |
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ConnectWise Manage Review - Marketing Automation Features & Rating
| Marketing Automation Features | Rating |
| Email Marketing |
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Campaign Management |
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Lead Management |
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Marketing ROI Analytics |
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ConnectWise Manage Review - Customer Support Features & Rating
| Customer Support Features | Rating |
| Case Management |
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Customer Support Portal |
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Knowledge Base |
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Call Center Features |
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Support Analytics |
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ConnectWise Manage Review - Reporting & Analytics Features & Rating
| Reporting & Analytics Features | Rating |
| Social Monitoring |
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Reporting |
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Dashboards |
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ConnectWise Manage Review - Mobile & Social Features & Rating
| Mobile & Social Features | Rating |
| Mobile User Support |
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ConnectWise Manage Review - Client Invoicing Features & Rating
| Client Invoicing Features | Rating |
| Invoice Creation and Delivery |
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Electronic Payments |
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Project Accounting / Revenue Recognition |
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ConnectWise Manage Review - Platform Features & Rating
| Platform Features | Rating |
| Mobile User Support |
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ITIL Compliance |
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Customization |
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User, Role, and Access Management |
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Internationalization |
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Performance & Reliability |
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Integration APIs |
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ConnectWise Manage Review - Communication Channels Features & Rating
| Communication Channels Features | Rating |
| Customer Portal |
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Email to Case |
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Chat/Live Support |
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Social Integration |
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ConnectWise Manage Review - Project Resource Mgmt. Features & Rating
| Project Resource Mgmt. Features | Rating |
| Budget Tracking |
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Forecasting |
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Client Portal |
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Skills Tracking |
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Resource Loading / Scheduling |
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ConnectWise Manage Review - Integration Features & Rating
| Integration Features | Rating |
| Data Import & Export Tools |
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Integration APIs |
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Breadth of Partner Applications |
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ConnectWise Manage Review - Call Center Features & Rating
| Call Center Features | Rating |
| Make, Receive, and Record Calls |
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Customer and Contacts Database |
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Products and Version Tracking |
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Call Scripting |
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Interactive Voice Response (IVR) |
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ConnectWise Manage Review - Self Service/Community Features & Rating
| Self Service/Community Features | Rating |
| Forums |
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Knowledge Base |
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Ideas/Feedback |
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Q&A |
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ConnectWise Manage Review - Administration Features & Rating
| Administration Features | Rating |
| Standard Integrations |
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Workflow |
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Automated Reminders |
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Policy Compliance Management |
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User, Role, and Access Management |
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Alternatives To ConnectWise Manage
Looking for an alternative to ConnectWise Manage?
A Lot of people want crm software to aid their business goals. What's challenging is finding out whether or not the software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to ConnectWise Manage. Based on thousands of datapoints, you can see how ConnectWise Manage matches up to their competitors, and find the best fit for your business.
The Top ConnectWise Manage Alternatives Are Listed Below