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Zendesk Sunshine Guide – Read our In-Depth Zendesk Sunshine Review

Zendesk Sunshine Rating: 8.0 / 10

This page contains an independent review of Zendesk Sunshine. It is intended for educational purposes only and you are advised to fully investigate Zendesk Sunshine beyond the contents of this review to ensure it fits your needs before parting with any money.

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This Zendesk Sunshine review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this Zendesk Sunshine review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

Zendesk Sunshine Ratings

Overall Rating
80%
Ease Of Setup Rating
75%
Ease Of Use Rating
85%
Customer Support Rating
88%

Zendesk Sunshine Guide for 2022 – Brief Summary

Zendesk Sunshine Telephone Number: +1 (415) 418-7506
Zendesk Sunshine Email Address:
Zendesk Sunshine Address:
Year Founded: 2007
Zendesk Sunshine Highlights: Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data, from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences.
Hedquarters: San Francisco, CA
Zendesk Sunshine Revenue (USD Millions) $430
Languages Supported English
Zendesk Sunshine LinkedIn: https://www.linkedin.com/company/418095/
Zendesk Sunshine Employee Count (On LinkedIn): 3,700
Zendesk Sunshine Top Features: Desktop Integration, Customer Support Portal, Dashboards - CRM,
Zendesk Sunshine Twitter: @Zendesk
Zendesk Sunshine Twitter Followers: 81100

Zendesk Sunshine Location

Zendesk Sunshine Pricing & Costs

Plan Name Price Duration

Our entire Zendesk Sunshine Guide covers all you need to learn about using Zendesk Sunshine. Good crm software can not only help your business to become more efficient and thrive but also give you a platform that can give you profits. If you want to earn profits, you must ensure you are using a good piece of crm software.

There is no sure-fire method to guarantee profits; therefore, you must carefully analyze your crm software before you choose it. It is a frequent misconception that all crm software is the same, but that is not true. Wrong judgment, initially, can set your business at risk.

Zendesk Sunshine is a piece of crm software that has found its way successfully. In this review of Zendesk Sunshine, we have tried to collate some of the important aspects. This review will help you to know whether Zendesk Sunshine is a fantastic match for your organization or not. We've attempted to breakdown all of the qualities and fees for your advantage.

Choosing The Best Crm Software For Your Business

When choosing whether Zendesk Sunshine is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  1. Decide what you need to achieve from using Zendesk Sunshine
  2. Does Zendesk Sunshine suit your needs as a full Crm platform?
  3. Fully understand the Zendesk Sunshine crm platform and tools. Do the Zendesk Sunshine tools and resources stack up against your business needs?
  4. Work out the budget available to implement a new Crm solution and do the solutions from Zendesk Sunshine offer the features you need within the budget.
  5. Register for a account with Zendesk Sunshine. Ask for a callback and demo to finally check that the solution is right for you.

What is Zendesk Sunshine?

Zendesk Sunshine is a fully functional piece of crm software developed by Zendesk and is developed for small to enterprise sized companies.

Zendesk was established in 2007 in San Francisco, CA

Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data, from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences.

Does Zendesk Sunshine Offer A Free Trial?

Unfortunately Zendesk Sunshine does not offer a free trial.

While creating this Zendesk Sunshine review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the Zendesk Sunshine Crm features further on in this Zendesk Sunshine review.

Is Zendesk Sunshine The Top Crm Solution For Your Business?

Crm suppliers vary from one man bands to giant multinationals; There's a whole lot out there. However, when it comes to choosing a reputable crm solution, there are numerous considerations you have to consider. In order to ensure that Zendesk Sunshine is the right crm solution to your business, check out our guide below.

Main Features Of Zendesk Sunshine

Zendesk Sunshine offers advanced crm features like:

  • Desktop Integration
  • Customer Support Portal
  • Dashboards - CRM

Zendesk Sunshine Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
86%
Partner Relationship Mgmt. (PRM)
86%
Opportunity & Pipeline Mgmt.
83%
Task / Activity Management
83%
Desktop Integration
90%
Quote & Order Management
80%
Customer Contract Management
80%

Zendesk Sunshine Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
69%
Campaign Management
67%
Lead Management
81%
Marketing ROI Analytics
80%

Zendesk Sunshine Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
83%
Customer Support Portal
86%
Knowledge Base
81%
Call Center Features
77%
Support Analytics
83%

Zendesk Sunshine Review - Reporting & Analytics Features & Rating

Reporting & Analytics Features Rating
Reporting
83%
Dashboards
86%
Forecasting
83%

Zendesk Sunshine Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
73%
Social Network Integration
73%
Mobile User Support
50%

Zendesk Sunshine Review - Platform Features & Rating

Platform Features Rating

Zendesk Sunshine Review - Integration Features & Rating

Integration Features Rating

Alternatives To Zendesk Sunshine

Looking for an alternative to Zendesk Sunshine?

Tons of businesses want crm software to help with business goals. What is difficult is finding out whether or not the software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to Zendesk Sunshine. Based on thousands of datapoints, you can see how Zendesk Sunshine stacks up to their competitors, and find the best fit for your needs.

The Top Zendesk Sunshine Alternatives Are Listed Below