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User Guide – Read our In-Depth User Review

User Rating: 8.2 / 10

This page contains an independent review of User. It is intended for educational purposes only and you are advised to fully investigate User beyond the contents of this review to ensure it fits your needs before parting with any money.

All of the information about software you see reviewed on FindBusinessTools come from our partners, some of whom we have an affiliate relationship with. These partners do not control the content on the page beyond providing us with datapoints to ensure that (as far as possible) the information in our database is accurate. The datapoints provided are used to calculate a rating based on what we beileve has the most benefit to their users. Our proprietary rating algorithm takes all of the datapoints to generate the rating. This keeps things fair and removes human bias to ensure that our users can compare business tools easily and find the best ones for their needs. Any information shown on FindBusinessTools that has not been provided by the company has been obtained from public domain sources.

This User review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this User review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

User Ratings

Overall Rating
82%
Ease Of Setup Rating
50%
Ease Of Use Rating
79%
Customer Support Rating
86%

User Guide for 2022 – Brief Overview

User Telephone Number: None
User Email Address:
User Address:
Year Founded: 2015
User Highlights: User.com is a Real-Time Customer and User Engagement Tool that provides live chat with visitor data tracking, the information gathered can be used to trigger automatic in-app messages (chat, pop-ups, bars and forms) or emails.
Hedquarters: Warszawa, Poland
User Revenue (USD Millions) Unknown
Languages Supported English, Polish
User LinkedIn: https://www.linkedin.com/company/10284785/
User Employee Count (On LinkedIn): 34
User Top Features: Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,
User Twitter: @user_com_app
User Twitter Followers: 7322

User Location

User Pricing & Costs

Plan Name Price Duration

Our full User Review covers everything you need to know about using User. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can give you profits. If you would like to earn profits, you should ensure you are using a good piece of crm software.

There's absolutely no sure-fire method to ensure profits; therefore, you should carefully assess your crm software before you choose it. It's a common misconception that all crm software is exactly the same, but that's not true. Wrong judgment, in the beginning, can put your business in danger.

User is a piece of crm software which has found its way successfully. In this review of User, we've attempted to collate a number of the important facets. This review can allow you to understand whether User is a good match for your business or not. We've attempted to breakdown all of the qualities and fees for your advantage.

How To Choose The Best Crm Software For Your Business

When deciding whether User is the best crm software for your business there are 5 things to consider and do to make the right choice:

  1. Work out what you need to achieve from using User
  2. Does User suit your needs as a full Crm platform?
  3. Fully understand the User crm platform and tools. Do the User tools and resources align with your business needs?
  4. Detail Out the budget available to implement a new Crm solution and do the solutions from User offer the features you need within the budget.
  5. Sign up for a account with User. Ask for a callback and demo to fully check that the solution is right for you.

What is User?

User is a reputable suite of crm software created by User.com and is used by small to enterprise sized companies.

User.com was started in 2015 in Warszawa, Poland

User.com is a Real-Time Customer and User Engagement Tool that provides live chat with visitor data tracking, the information gathered can be used to trigger automatic in-app messages (chat, pop-ups, bars and forms) or emails.

Does User Offer A Free Trial?

Unfortunately User does not offer a free trial.

While creating this User review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the User Crm features further on in this User review.

Is User The Top Crm Solution For Your Business?

Crm suppliers vary from 1 man bands to giant multinationals; There's a whole lot out there. However, when it comes to choosing a professional crm solution, there are several considerations that you must evaluate. To be able to ensure that User is the right crm solution for your small business, take a look at our guide below.

Main Features Of User

User offers professional crm features like:

  • Automatic data capture
  • Lead Management
  • Opportunity Management
  • Customizable Sales Process
  • Configurable Reports and Dashboards
  • Case Management
  • Account and Contact Management
  • Task Management

User Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
88%
Partner Relationship Mgmt. (PRM)
81%
Opportunity & Pipeline Mgmt.
88%
Task / Activity Management
88%
Territory & Quota Management
81%
Desktop Integration
80%
Product & Price List Management
88%
Quote & Order Management
85%
Customer Contract Management
85%

User Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
88%
Campaign Management
88%
Lead Management
88%
Marketing ROI Analytics
81%

User Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
88%
Customer Support Portal
88%
Knowledge Base
88%
Call Center Features
88%
Support Analytics
88%

User Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
88%
Social Network Integration
58%
Mobile User Support
88%

Alternatives To User

Looking for an alternative to User?

A Lot of businesses want crm software to help with business goals. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to User. Based on thousands of datapoints, you can see how User matches up to their competitors, and find the best fit for your needs.

The Top User Alternatives Are Listed Below