learn more about SuiteCRM

SuiteCRM Guide – Read our In-Depth SuiteCRM Review

SuiteCRM Rating: 4.0 / 10

This page contains an independent review of SuiteCRM. It is intended for educational purposes only and you are advised to fully investigate SuiteCRM beyond the contents of this review to ensure it fits your needs before parting with any money.

All of the information about software you see reviewed on FindBusinessTools come from our partners, some of whom we have an affiliate relationship with. These partners do not control the content on the page beyond providing us with datapoints to ensure that (as far as possible) the information in our database is accurate. The datapoints provided are used to calculate a rating based on what we beileve has the most benefit to their users. Our proprietary rating algorithm takes all of the datapoints to generate the rating. This keeps things fair and removes human bias to ensure that our users can compare business tools easily and find the best ones for their needs. Any information shown on FindBusinessTools that has not been provided by the company has been obtained from public domain sources.

This SuiteCRM review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this SuiteCRM review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

SuiteCRM Ratings

Overall Rating
40%
Ease Of Setup Rating
50%
Ease Of Use Rating
33%
Customer Support Rating
83%

SuiteCRM Review for 2022 – Quick Overview

SuiteCRM Telephone Number: None
SuiteCRM Email Address:
SuiteCRM Address:
Year Founded: 2005
SuiteCRM Highlights: SuiteCRM is an open source customer relationship management (CRM) application.
Hedquarters: Stirling , Scotland
SuiteCRM Revenue (USD Millions) Unknown
Languages Supported English
SuiteCRM LinkedIn: None
SuiteCRM Employee Count (On LinkedIn): None
SuiteCRM Top Features: Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,
SuiteCRM Twitter: None
SuiteCRM Twitter Followers:

SuiteCRM Location

SuiteCRM Pricing & Costs

Plan Name Price Duration

Our full SuiteCRM Review covers everything you will need to learn about implementing SuiteCRM. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you profits. If you want to earn profits, you must ensure you are using a good piece of crm software.

There is no sure-fire way to ensure profits; therefore, you must carefully assess your crm software before you select it. It is a common misconception that all crm software is exactly the same, but that's not correct. Wrong judgment, in the beginning, can set your business in danger.

SuiteCRM is a piece of crm software which has found its way successfully. Within this review of SuiteCRM, we've attempted to collate some of the important aspects. This review will help you to understand whether SuiteCRM is a good fit for your organization or not. We've tried to breakdown all the qualities and fees for your convenience.

Choosing The Best Crm Software For You

When deciding whether SuiteCRM is the best crm software for your business there are 5 things to consider and do to make the right choice:

  1. Decide what you need to achieve from using SuiteCRM
  2. Does SuiteCRM suit your needs as a full Crm platform?
  3. Fully understand the SuiteCRM crm platform and toolset. Do the SuiteCRM tools and resources align with your business needs?
  4. Work out the budget available to implement a new Crm solution and do the offerings from SuiteCRM offer the features you need within the budget.
  5. Sign up for a account with SuiteCRM. Ask for a callback and demo to completely check that the software is right for you.

What is SuiteCRM?

SuiteCRM is a fully functional piece of crm software developed by Fynsis Softlabs Pvt Ltd and is aimed at small to enterprise sized organizations.

Fynsis Softlabs Pvt Ltd was established in 2005 in Stirling , Scotland

SuiteCRM is an open source customer relationship management (CRM) application.

Does SuiteCRM Offer A Free Trial?

Unfortunately SuiteCRM does not offer a free trial.

While creating this SuiteCRM review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the SuiteCRM Crm features further on in this SuiteCRM review.

Is SuiteCRM A Leading Crm Solution In The World?

Crm providers range from 1 man bands to giant conglomerates; There is a lot out there. But, when it comes to choosing a professional crm solution, there are numerous factors you have to evaluate. To be able to make sure that SuiteCRM is the best crm solution to your organisation, check out our guide below.

Main Features Of SuiteCRM

SuiteCRM provides professional crm features like:

  • Automatic data capture
  • Lead Management
  • Opportunity Management
  • Customizable Sales Process
  • Configurable Reports and Dashboards
  • Case Management
  • Account and Contact Management
  • Task Management

SuiteCRM Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
44%
Partner Relationship Mgmt. (PRM)
81%
Opportunity & Pipeline Mgmt.
44%
Task / Activity Management
46%
Territory & Quota Management
41%
Desktop Integration
40%
Product & Price List Management
44%
Quote & Order Management
45%
Customer Contract Management
45%

SuiteCRM Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
48%
Campaign Management
44%
Lead Management
44%
Marketing ROI Analytics
41%

SuiteCRM Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
47%
Customer Support Portal
46%
Knowledge Base
48%
Call Center Features
44%
Support Analytics
44%

SuiteCRM Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
47%
Social Network Integration
54%
Mobile User Support
44%

Alternatives To SuiteCRM

Looking for an alternative to SuiteCRM?

A Lot of businesses want crm software to help with business goals. What's difficult is finding out whether or not a piece of software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to SuiteCRM. Based on thousands of datapoints, you can see how SuiteCRM stacks up to the competition, and find the best fit for your business.

The Top SuiteCRM Alternatives Are Listed Below