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Salesforce CRM Guide – Read our In-Depth Salesforce CRM Review

Salesforce CRM Rating: 8.4 / 10

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This Salesforce CRM review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this Salesforce CRM review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

Salesforce CRM Ratings

Overall Rating
84%
Ease Of Setup Rating
71%
Ease Of Use Rating
78%
Customer Support Rating
78%

Salesforce CRM Review for 2022 – Brief Summary

Salesforce CRM Telephone Number: +1 (800) 667-6389
Salesforce CRM Email Address:
Salesforce CRM Address:
Year Founded: 1999
Salesforce CRM Highlights: Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.
Hedquarters: San Francisco, CA
Salesforce CRM Revenue (USD Millions) $10,480
Languages Supported Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)
Salesforce CRM LinkedIn: https://www.linkedin.com/company/3185/
Salesforce CRM Employee Count (On LinkedIn): 41,010
Salesforce CRM Top Features: Breadth of Partner Applications - CRM, Contact & Account Management, Performance and Reliability - CRM,
Salesforce CRM Twitter: @salesforce
Salesforce CRM Twitter Followers: 486325

Salesforce CRM Location

Salesforce CRM Pricing & Costs

Plan Name Price Duration

Our full Salesforce CRM Guide covers all you need to know about implementing Salesforce CRM. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you favourable profits. If you want to make profits, you must ensure you are using a good piece of crm software.

There's absolutely no sure-fire way to guarantee profits; therefore, you must carefully analyze your crm software before you select it. It's a common misconception that all crm software is the same, but that is not correct. Wrong judgment, in the beginning, can put your business in danger.

Salesforce CRM is a piece of crm software that has forged its way successfully. In this review of Salesforce CRM, we've tried to collate some of the important aspects. This review can help you to know whether Salesforce CRM is a fantastic match for your company or not. We've tried to breakdown all the features and fees for your advantage.

Choosing The Best Crm Software For You

When choosing whether Salesforce CRM is the best crm software for your business there are 5 things to consider and do to make the right choice:

  1. Decide what you need to achieve from using Salesforce CRM
  2. Does Salesforce CRM suit your needs as a full Crm platform?
  3. Fully understand the Salesforce CRM crm platform and toolset. Do the Salesforce CRM tools and resources align with your business needs?
  4. Decide the budget available to implement a new Crm solution and do the solutions from Salesforce CRM offer the features you need within the budget.
  5. Register for a account with Salesforce CRM. Ask for a callback and demo to finally check that the software is right for you.

What is Salesforce CRM?

Salesforce CRM is a professional piece of crm software created by Salesforce and is developed for small to enterprise sized companies.

Salesforce was founded in 1999 in San Francisco, CA

Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

Does Salesforce CRM Offer A Free Trial?

Unfortunately Salesforce CRM does not offer a free trial.

While creating this Salesforce CRM review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the Salesforce CRM Crm features further on in this Salesforce CRM review.

Is Salesforce CRM A Leading Crm Solution Available?

Crm suppliers range from one man bands to giant companies; There's a whole lot out there. But, when it comes to choosing a reputable crm solution, there are several factors you have to evaluate. In order to make sure that Salesforce CRM is the best crm solution for your organisation, check out our guide below.

Main Features Of Salesforce CRM

Salesforce CRM provides professional crm features like:

  • Breadth of Partner Applications - CRM
  • Contact & Account Management
  • Performance and Reliability - CRM

Salesforce CRM Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
87%
Partner Relationship Mgmt. (PRM)
82%
Opportunity & Pipeline Mgmt.
86%
Task / Activity Management
82%
Territory & Quota Management
79%
Desktop Integration
81%
Product & Price List Management
79%
Quote & Order Management
80%
Customer Contract Management
83%

Salesforce CRM Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
78%
Campaign Management
80%
Lead Management
84%
Marketing ROI Analytics
79%

Salesforce CRM Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
82%
Customer Support Portal
80%
Knowledge Base
81%
Call Center Features
79%
Support Analytics
81%

Salesforce CRM Review - Reporting & Analytics Features & Rating

Reporting & Analytics Features Rating
Reporting
84%
Dashboards
84%
Forecasting
81%

Salesforce CRM Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
78%
Social Network Integration
77%
Mobile User Support
76%

Salesforce CRM Review - Platform Features & Rating

Platform Features Rating
Customization
84%
Workflow Capability
83%
User, Role, and Access Management
85%
Internationalization
83%
Sandbox / Test Environments
84%
Document & Content Mgmt.
79%
Performance and Reliability
87%
Output Document Generation
80%

Salesforce CRM Review - Integration Features & Rating

Integration Features Rating
Data Import & Export Tools
83%
Integration APIs
84%
Breadth of Partner Applications
87%

Alternatives To Salesforce CRM

Looking for an alternative to Salesforce CRM?

Many people want crm software to aid their business goals. What is challenging is finding out whether or not the software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to Salesforce CRM. Based on thousands of datapoints, you can see how Salesforce CRM stacks up to their competitors, and find the best fit for your needs.

The Top Salesforce CRM Alternatives Are Listed Below