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Nextiva CRM Guide – Read our In-Depth Nextiva CRM Review

Nextiva CRM Rating: 4.0 / 10

This page contains an independent review of Nextiva CRM. It is intended for educational purposes only and you are advised to fully investigate Nextiva CRM beyond the contents of this review to ensure it fits your needs before parting with any money.

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This Nextiva CRM review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this Nextiva CRM review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

Nextiva CRM Ratings

Overall Rating
40%
Ease Of Setup Rating
50%
Ease Of Use Rating
50%
Customer Support Rating
28%

Nextiva CRM Review for 2022 – Brief Summary

Nextiva CRM Telephone Number: None
Nextiva CRM Email Address:
Nextiva CRM Address:
Year Founded: 2008
Nextiva CRM Highlights: Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to and gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers.
Hedquarters: Scottsdale, AZ
Nextiva CRM Revenue (USD Millions) Unknown
Languages Supported English
Nextiva CRM LinkedIn: https://www.linkedin.com/company/nextiva/
Nextiva CRM Employee Count (On LinkedIn): 918
Nextiva CRM Top Features: Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,
Nextiva CRM Twitter: @Nextiva
Nextiva CRM Twitter Followers: 23076

Nextiva CRM Location

Nextiva CRM Pricing & Costs

Plan Name Price Duration

Our full Nextiva CRM Guide covers all you need to know about using Nextiva CRM. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you profits. If you want to make profits, you must ensure you are using a good piece of crm software.

There's absolutely no sure-fire way to ensure profits; thus, you must carefully assess your crm software before you select it. It is a frequent misconception that all crm software is exactly the same, but that's not correct. Wrong judgment, in the beginning, can put your business in danger.

Nextiva CRM is a piece of crm software that has forged its way successfully. In this review of Nextiva CRM, we've tried to collate some of the important facets. This review will allow you to understand whether Nextiva CRM is a good fit for your organization or not. We have attempted to breakdown all the features and fees for your advantage.

Choosing The Best Crm Software For Your Business

When deciding whether Nextiva CRM is the best crm software for your business there are 5 things to consider and do to make the right choice:

  1. Decide what you need to achieve from using Nextiva CRM
  2. Does Nextiva CRM achieve your needs as a full Crm platform?
  3. Fully understand the Nextiva CRM crm platform and toolset. Do the Nextiva CRM tools and resources stack up against your business needs?
  4. Decide the budget available to implement a new Crm solution and does the solutions from Nextiva CRM offer the features you need within the budget.
  5. Sign up for a account with Nextiva CRM. Ask for a callback and demo to completely check that the solution is right for you.

What is Nextiva CRM?

Nextiva CRM is an impressive piece of crm software created by Nextiva and is aimed at small to enterprise sized companies.

Nextiva was started in 2008 in Scottsdale, AZ

Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to and gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers.

Does Nextiva CRM Offer A Free Trial?

Sadly Nextiva CRM does not offer a free trial.

While creating this Nextiva CRM review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the Nextiva CRM Crm features further on in this Nextiva CRM review.

Is Nextiva CRM A Leading Crm Solution For Your Business?

Crm providers vary from one man bands to giant multinationals; There is a lot out there. But, when it comes to selecting a professional crm solution, there are numerous considerations you have to consider. To be able to ensure that Nextiva CRM is the best crm solution to your organisation, take a look at our guide below.

Main Features Of Nextiva CRM

Nextiva CRM offers professional crm features like:

  • Automatic data capture
  • Lead Management
  • Opportunity Management
  • Customizable Sales Process
  • Configurable Reports and Dashboards
  • Case Management
  • Account and Contact Management
  • Task Management

Nextiva CRM Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
44%
Partner Relationship Mgmt. (PRM)
81%
Opportunity & Pipeline Mgmt.
44%
Task / Activity Management
46%
Territory & Quota Management
41%
Desktop Integration
40%
Product & Price List Management
44%
Quote & Order Management
45%
Customer Contract Management
45%

Nextiva CRM Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
48%
Campaign Management
44%
Lead Management
44%
Marketing ROI Analytics
41%

Nextiva CRM Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
47%
Customer Support Portal
46%
Knowledge Base
48%
Call Center Features
44%
Support Analytics
44%

Nextiva CRM Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
47%
Social Network Integration
54%
Mobile User Support
44%

Alternatives To Nextiva CRM

Looking for an alternative to Nextiva CRM?

A Lot of businesses want crm software to help with business goals. What is challenging is finding out whether or not a piece of software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to Nextiva CRM. Based on thousands of datapoints, you can see how Nextiva CRM matches up to the competition, and find the best fit for your business.

The Top Nextiva CRM Alternatives Are Listed Below