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NetSuite CRM Guide – Read our In-Depth NetSuite CRM Review

NetSuite CRM Rating: 6.8 / 10

This page contains an independent review of NetSuite CRM. It is intended for educational purposes only and you are advised to fully investigate NetSuite CRM beyond the contents of this review to ensure it fits your needs before parting with any money.

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This NetSuite CRM review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this NetSuite CRM review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

NetSuite CRM Ratings

Overall Rating
68%
Ease Of Setup Rating
57%
Ease Of Use Rating
63%
Customer Support Rating
65%

NetSuite CRM Guide for 2022 – Brief Summary

NetSuite CRM Telephone Number: +1 (650) 506-7000
NetSuite CRM Email Address:
NetSuite CRM Address:
Year Founded: 1977
NetSuite CRM Highlights: NetSuite CRM delivers powerful CRM capabilities, including Sales Force Automation (SFA), marketing automation and customer support and service, all in a single cloud solution. And unlike typical CRM solutions, NetSuite CRM includes sales performance management, order management and partner management.
Hedquarters: Redwood Shores, CA
NetSuite CRM Revenue (USD Millions) $39,831
Languages Supported Czech, Danish, German, English, Finnish, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
NetSuite CRM LinkedIn: https://www.linkedin.com/company/1028/
NetSuite CRM Employee Count (On LinkedIn): 169,903
NetSuite CRM Top Features: Customization - CRM, Contact & Account Management, Quote & Order Management,
NetSuite CRM Twitter: @Oracle
NetSuite CRM Twitter Followers: 772202

NetSuite CRM Location

NetSuite CRM Pricing & Costs

Plan Name Price Duration

Our full NetSuite CRM Review covers everything you need to learn about implementing NetSuite CRM. Good crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you positive profits. If you would like to earn profits, you must ensure you are using a good piece of crm software.

There is no sure-fire way to ensure profits; therefore, you should carefully analyze your crm software before you select it. It is a common misconception that all crm software is exactly the same, but that is not true. Wrong judgment, initially, can set your business in danger.

NetSuite CRM is a piece of crm software that has found its way successfully. Within this review of NetSuite CRM, we've attempted to collate a number of the vital facets. This review will help you to know whether NetSuite CRM is a good fit for your company or not. We've attempted to breakdown all of the features and charges for your convenience.

Choosing The Best Crm Software For Your Business

When choosing whether NetSuite CRM is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  1. Work out what you need to achieve from using NetSuite CRM
  2. Does NetSuite CRM suit your needs as a full Crm platform?
  3. Fully understand the NetSuite CRM crm platform and tools. Do the NetSuite CRM tools and resources stack up against your business needs?
  4. Detail Out the budget available to implement a new Crm solution and does the solutions from NetSuite CRM offer the features you need within the budget.
  5. Sign up for a account with NetSuite CRM. Ask for a callback and demo to completely check that the solution is right for you.

What is NetSuite CRM?

NetSuite CRM is an impressive suite of crm software developed by Oracle and is aimed at small to enterprise sized companies.

Oracle was established in 1977 in Redwood Shores, CA

NetSuite CRM delivers powerful CRM capabilities, including Sales Force Automation (SFA), marketing automation and customer support and service, all in a single cloud solution. And unlike typical CRM solutions, NetSuite CRM includes sales performance management, order management and partner management.

Does NetSuite CRM Offer A Free Trial?

Unfortunately NetSuite CRM does not offer a free trial.

While creating this NetSuite CRM review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the NetSuite CRM Crm features further on in this NetSuite CRM review.

Is NetSuite CRM The Top Crm Solution For You?

Crm providers range from one man bands to giant companies; There is a lot out there. However, when it comes to selecting a professional crm solution, there are numerous factors that you must consider. In order to make sure that NetSuite CRM is the right crm solution for your small business, take a look at our guide below.

Main Features Of NetSuite CRM

NetSuite CRM provides advanced crm features like:

  • Customization - CRM
  • Contact & Account Management
  • Quote & Order Management

NetSuite CRM Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
74%
Partner Relationship Mgmt. (PRM)
68%
Opportunity & Pipeline Mgmt.
68%
Task / Activity Management
68%
Territory & Quota Management
62%
Desktop Integration
67%
Product & Price List Management
72%
Quote & Order Management
73%
Customer Contract Management
71%

NetSuite CRM Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
62%
Campaign Management
61%
Lead Management
68%
Marketing ROI Analytics
66%

NetSuite CRM Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
73%
Customer Support Portal
69%
Knowledge Base
65%
Call Center Features
64%
Support Analytics
70%

NetSuite CRM Review - Reporting & Analytics Features & Rating

Reporting & Analytics Features Rating
Reporting
73%
Dashboards
72%
Forecasting
67%

NetSuite CRM Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
53%
Social Network Integration
51%
Mobile User Support
58%

NetSuite CRM Review - Platform Features & Rating

Platform Features Rating
Customization
77%
Workflow Capability
71%
User, Role, and Access Management
72%
Internationalization
72%
Sandbox / Test Environments
71%
Document & Content Mgmt.
64%
Performance and Reliability
73%
Output Document Generation
70%

NetSuite CRM Review - Integration Features & Rating

Integration Features Rating
Data Import & Export Tools
69%
Integration APIs
64%
Breadth of Partner Applications
64%

Alternatives To NetSuite CRM

Looking for an alternative to NetSuite CRM?

Many companies want crm software to aid their business goals. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to NetSuite CRM. Based on thousands of datapoints, you can see how NetSuite CRM stacks up to their competitors, and find the best fit for your business.

The Top NetSuite CRM Alternatives Are Listed Below