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NetSuite CRM Guide – Read our In-Depth NetSuite CRM Review

NetSuite CRM Rating: 6.8 / 10

This page contains an independent review of NetSuite CRM. It is intended for educational purposes only and you are advised to fully investigate NetSuite CRM beyond the contents of this review to ensure it fits your needs before parting with any money.

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This NetSuite CRM review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this NetSuite CRM review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

NetSuite CRM Ratings

Overall Rating
68%
Ease Of Setup Rating
57%
Ease Of Use Rating
63%
Customer Support Rating
65%

NetSuite CRM Review for 2022 – Quick Overview

NetSuite CRM Telephone Number: +1 (650) 506-7000
NetSuite CRM Email Address:
NetSuite CRM Address:
Year Founded: 1977
NetSuite CRM Highlights: NetSuite CRM delivers powerful CRM capabilities, including Sales Force Automation (SFA), marketing automation and customer support and service, all in a single cloud solution. And unlike typical CRM solutions, NetSuite CRM includes sales performance management, order management and partner management.
Hedquarters: Redwood Shores, CA
NetSuite CRM Revenue (USD Millions) $39,831
Languages Supported Czech, Danish, German, English, Finnish, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
NetSuite CRM LinkedIn: https://www.linkedin.com/company/1028/
NetSuite CRM Employee Count (On LinkedIn): 169,903
NetSuite CRM Top Features: Customization - CRM, Contact & Account Management, Quote & Order Management,
NetSuite CRM Twitter: @Oracle
NetSuite CRM Twitter Followers: 772202

NetSuite CRM Location

NetSuite CRM Pricing & Costs

Plan Name Price Duration

Our full NetSuite CRM Guide covers all you need to know about using NetSuite CRM. Good crm software can not only help your business to become more efficient and thrive but also give you a platform that can provide you positive profits. If you want to make profits, you must ensure you are using a good piece of crm software.

There is no sure-fire way to ensure profits; thus, you should carefully analyze your crm software before you select it. It is a common misconception that all crm software is exactly the same, but that is not true. Wrong judgment, in the beginning, can put your business in danger.

NetSuite CRM is a piece of crm software that has paved its way successfully. In this review of NetSuite CRM, we've attempted to collate a number of the important facets. This review will help you to know whether NetSuite CRM is a good match for your organization or not. We've attempted to breakdown all of the features and fees for your convenience.

How To Choose The Best Crm Software For You

When choosing whether NetSuite CRM is the best crm software for your business there are 5 things to consider and do to make the right choice:

  1. Work out what you need to achieve from using NetSuite CRM
  2. Does NetSuite CRM suit your needs as a full Crm platform?
  3. Fully research the NetSuite CRM crm platform and toolset. Do the NetSuite CRM tools and resources stack up against your business needs?
  4. Decide the budget available to implement a new Crm solution and does the solutions from NetSuite CRM offer the features you need within the budget.
  5. Sign up for a account with NetSuite CRM. Ask for a callback and demo to finally check that the solution is right for you.

What is NetSuite CRM?

NetSuite CRM is an impressive suite of crm software developed by Oracle and is used by small to enterprise sized organizations.

Oracle was founded in 1977 in Redwood Shores, CA

NetSuite CRM delivers powerful CRM capabilities, including Sales Force Automation (SFA), marketing automation and customer support and service, all in a single cloud solution. And unlike typical CRM solutions, NetSuite CRM includes sales performance management, order management and partner management.

Does NetSuite CRM Offer A Free Trial?

Sadly NetSuite CRM does not offer a free trial.

While creating this NetSuite CRM review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the NetSuite CRM Crm features further on in this NetSuite CRM review.

Is NetSuite CRM A Leading Crm Solution For Your Business?

Crm suppliers range from 1 man bands to giant multinationals; There's a whole lot out there. But, when it comes to choosing a reputable crm solution, there are numerous factors that you must factor in. To be able to ensure that NetSuite CRM is the right crm solution for your organisation, take a look at our guide below.

Main Features Of NetSuite CRM

NetSuite CRM offers professional crm features like:

  • Customization - CRM
  • Contact & Account Management
  • Quote & Order Management

NetSuite CRM Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
74%
Partner Relationship Mgmt. (PRM)
68%
Opportunity & Pipeline Mgmt.
68%
Task / Activity Management
68%
Territory & Quota Management
62%
Desktop Integration
67%
Product & Price List Management
72%
Quote & Order Management
73%
Customer Contract Management
71%

NetSuite CRM Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
62%
Campaign Management
61%
Lead Management
68%
Marketing ROI Analytics
66%

NetSuite CRM Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
73%
Customer Support Portal
69%
Knowledge Base
65%
Call Center Features
64%
Support Analytics
70%

NetSuite CRM Review - Reporting & Analytics Features & Rating

Reporting & Analytics Features Rating
Reporting
73%
Dashboards
72%
Forecasting
67%

NetSuite CRM Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
53%
Social Network Integration
51%
Mobile User Support
58%

NetSuite CRM Review - Platform Features & Rating

Platform Features Rating
Customization
77%
Workflow Capability
71%
User, Role, and Access Management
72%
Internationalization
72%
Sandbox / Test Environments
71%
Document & Content Mgmt.
64%
Performance and Reliability
73%
Output Document Generation
70%

NetSuite CRM Review - Integration Features & Rating

Integration Features Rating
Data Import & Export Tools
69%
Integration APIs
64%
Breadth of Partner Applications
64%

Alternatives To NetSuite CRM

Looking for an alternative to NetSuite CRM?

A Lot of businesses want crm software to aid their business goals. What's difficult is finding out whether or not the software you choose is right for your business. We have compiled a list of other crm solutions that our reviewers voted best overall compared to NetSuite CRM. Based on thousands of datapoints, you can see how NetSuite CRM matches up to their competitors, and find the best fit for your needs.

The Top NetSuite CRM Alternatives Are Listed Below