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Freshsales Guide – Read our In-Depth Freshsales Review

Freshsales Rating: 9.4 / 10

This page contains an independent review of Freshsales. It is intended for educational purposes only and you are advised to fully investigate Freshsales beyond the contents of this review to ensure it fits your needs before parting with any money.

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This Freshsales review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this Freshsales review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

Freshsales Ratings

Overall Rating
94%
Ease Of Setup Rating
90%
Ease Of Use Rating
92%
Customer Support Rating
90%

Freshsales Review for 2022 – Quick Overview

Freshsales Telephone Number: +1 (866) 832-3090
Freshsales Email Address:
Freshsales Address:
Year Founded: 2010
Freshsales Highlights: Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.
Hedquarters: San Mateo, CA
Freshsales Revenue (USD Millions) Unknown
Languages Supported Arabic, Catalan, Czech, Danish, German, English, Estonian, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
Freshsales LinkedIn: https://www.linkedin.com/company/1377014/
Freshsales Employee Count (On LinkedIn): 2,928
Freshsales Top Features: Contact & Account Management, Performance and Reliability - CRM, Lead Management,
Freshsales Twitter: @FreshworksInc
Freshsales Twitter Followers: 6379

Freshsales Location

Freshsales Pricing & Costs

Plan Name Price Duration

Our full Freshsales Guide covers all you will need to know about using Freshsales. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can give you positive profits. If you want to earn profits, you should ensure you are using a good piece of crm software.

There's absolutely no sure-fire way to guarantee profits; therefore, you must carefully assess your crm software before you choose it. It's a common misconception that all crm software is exactly the same, but that's not true. Wrong judgment, in the beginning, can set your business in danger.

Freshsales is a piece of crm software that has found its way successfully. Within this review of Freshsales, we have tried to collate some of the vital facets. This review will help you to know whether Freshsales is a fantastic fit for your organization or not. We have tried to breakdown all of the features and fees for your convenience.

Choosing The Best Crm Software For Your Business

When choosing whether Freshsales is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  1. Decide what you need to achieve from using Freshsales
  2. Does Freshsales suit your needs as a full Crm platform?
  3. Fully understand the Freshsales crm platform and toolset. Do the Freshsales tools and resources align with your business needs?
  4. Decide the budget available to implement a new Crm solution and do the solutions from Freshsales offer the features you need within the budget.
  5. Sign up for a account with Freshsales. Ask for a callback and demo to completely check that the solution is right for you.

What is Freshsales?

Freshsales is a reputable piece of crm software developed by Freshworks and is developed for small to enterprise sized organizations.

Freshworks was established in 2010 in San Mateo, CA

Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

Does Freshsales Offer A Free Trial?

Sadly Freshsales does not offer a free trial.

While creating this Freshsales review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the Freshsales Crm features further on in this Freshsales review.

Is Freshsales The Top Crm Solution For Your Business?

Crm suppliers vary from one man bands to giant conglomerates; There is a whole lot out there. However, when it comes to choosing a great crm solution, there are several factors that you must evaluate. To be able to make sure that Freshsales is the best crm solution to your small business, take a look at our guide below.

Main Features Of Freshsales

Freshsales offers advanced crm features like:

  • Contact & Account Management
  • Performance and Reliability - CRM
  • Lead Management

Freshsales Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
90%
Partner Relationship Mgmt. (PRM)
84%
Opportunity & Pipeline Mgmt.
88%
Task / Activity Management
85%
Territory & Quota Management
85%
Desktop Integration
89%
Product & Price List Management
82%
Quote & Order Management
82%
Customer Contract Management
85%

Freshsales Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
85%
Campaign Management
85%
Lead Management
90%

Freshsales Review - Integrated Workflows Features & Rating

Integrated Workflows Features Rating
Task Management
91%
Email Tracking/Automation
89%
Calls and Voice
85%
Other Outreach Options
89%
CRM Integration
90%

Freshsales Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
87%
Customer Support Portal
88%
Knowledge Base
88%
Call Center Features
85%
Support Analytics
85%

Freshsales Review - Calling Features & Rating

Calling Features Rating
Record Calls
90%
Generate Location
89%
Call Types
87%
Click-to-Call
92%

Freshsales Review - Analytics Features & Rating

Analytics Features Rating
Open Rates
92%
Link Activity
90%

Freshsales Review - Repeatability And Reportability Features & Rating

Repeatability And Reportability Features Rating
Content Management
92%
Workflow Management
91%
Workflow Performance
91%
Sales Coaching and Insights
89%

Freshsales Review - Reporting & Analytics Features & Rating

Reporting & Analytics Features Rating
Reporting
85%
Dashboards
87%
Forecasting
85%

Freshsales Review - Contacts Features & Rating

Contacts Features Rating
Personalization
92%
Information Locater
91%
Record Prospect Data
91%

Freshsales Review - Customizations Features & Rating

Customizations Features Rating
Email Platform Integration
92%
Email Scheduling
94%
Notifications
91%
Email Categorization
88%
Templates
91%

Freshsales Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
84%
Social Network Integration
83%
Mobile User Support
86%

Freshsales Review - Insights Features & Rating

Insights Features Rating
Notes
92%
Daily Summary
92%
Automated Voicemails
90%
Automated Emails
91%
Sorts Prospects
91%

Freshsales Review - Platform Features & Rating

Platform Features Rating
Customization
85%
Workflow Capability
87%
User, Role, and Access Management
88%
Internationalization
84%
Sandbox / Test Environments
80%
Document & Content Mgmt.
81%
Performance and Reliability
90%
Output Document Generation
80%

Freshsales Review - Integration Features & Rating

Integration Features Rating
Data Import & Export Tools
85%
Integration APIs
84%
Breadth of Partner Applications
80%

Alternatives To Freshsales

Looking for an alternative to Freshsales?

A Lot of businesses want crm software to help with business goals. What is challenging is finding out whether or not the software you choose is right for your business. We have compiled a list of other crm solutions that our reviewers voted best overall compared to Freshsales. Based on thousands of datapoints, you can see how Freshsales matches up to their competitors, and find the best fit for your needs.

The Top Freshsales Alternatives Are Listed Below