Freshsales Review Pros, Cons, And How It Compares | Updated for 2022

Freshsales Ratings

Overall Rating	94%
Ease Of Setup Rating	90%
Ease Of Use Rating	92%
Customer Support Rating	90%

Freshsales Review for 2022 – Quick Overview

Freshsales Location

Freshsales Pricing & Costs

Plan Name	Price	Duration

Our full Freshsales Guide covers all you will need to know about using Freshsales. Great crm software can not only help your business to become more efficient and thrive but also provide you a platform that can give you positive profits. If you want to earn profits, you should ensure you are using a good piece of crm software.

There's absolutely no sure-fire way to guarantee profits; therefore, you must carefully assess your crm software before you choose it. It's a common misconception that all crm software is exactly the same, but that's not true. Wrong judgment, in the beginning, can set your business in danger.

Freshsales is a piece of crm software that has found its way successfully. Within this review of Freshsales, we have tried to collate some of the vital facets. This review will help you to know whether Freshsales is a fantastic fit for your organization or not. We have tried to breakdown all of the features and fees for your convenience.

Choosing The Best Crm Software For Your Business

When choosing whether Freshsales is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

1. Decide what you need to achieve from using Freshsales
2. Does Freshsales suit your needs as a full Crm platform?
3. Fully understand the Freshsales crm platform and toolset. Do the Freshsales tools and resources align with your business needs?
4. Decide the budget available to implement a new Crm solution and do the solutions from Freshsales offer the features you need within the budget.
5. Sign up for a account with Freshsales. Ask for a callback and demo to completely check that the solution is right for you.

What is Freshsales?

Freshsales is a reputable piece of crm software developed by Freshworks and is developed for small to enterprise sized organizations.

Freshworks was established in 2010 in San Mateo, CA

Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

Does Freshsales Offer A Free Trial?

Sadly Freshsales does not offer a free trial.

While creating this Freshsales review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the Freshsales Crm features further on in this Freshsales review.

Is Freshsales The Top Crm Solution For Your Business?

Crm suppliers vary from one man bands to giant conglomerates; There is a whole lot out there. However, when it comes to choosing a great crm solution, there are several factors that you must evaluate. To be able to make sure that Freshsales is the best crm solution to your small business, take a look at our guide below.

Main Features Of Freshsales

Sales Force Automation Features	Rating
Contact & Account Management	90%
Partner Relationship Mgmt. (PRM)	84%
Opportunity & Pipeline Mgmt.	88%
Task / Activity Management	85%
Territory & Quota Management	85%
Desktop Integration	89%
Product & Price List Management	82%
Quote & Order Management	82%
Customer Contract Management	85%

Marketing Automation Features	Rating
Email Marketing	85%
Campaign Management	85%
Lead Management	90%

Integrated Workflows Features	Rating
Task Management	91%
Email Tracking/Automation	89%
Calls and Voice	85%
Other Outreach Options	89%
CRM Integration	90%

Customer Support Features	Rating
Case Management	87%
Customer Support Portal	88%
Knowledge Base	88%
Call Center Features	85%
Support Analytics	85%

Calling Features	Rating
Record Calls	90%
Generate Location	89%
Call Types	87%
Click-to-Call	92%

Analytics Features	Rating
Open Rates	92%
Link Activity	90%

Repeatability And Reportability Features	Rating
Content Management	92%
Workflow Management	91%
Workflow Performance	91%
Sales Coaching and Insights	89%

Reporting & Analytics Features	Rating
Reporting	85%
Dashboards	87%
Forecasting	85%

Contacts Features	Rating
Personalization	92%
Information Locater	91%
Record Prospect Data	91%

Customizations Features	Rating
Email Platform Integration	92%
Email Scheduling	94%
Notifications	91%
Email Categorization	88%
Templates	91%

Mobile & Social Features	Rating
Social Collaboration Features	84%
Social Network Integration	83%
Mobile User Support	86%

Insights Features	Rating
Notes	92%
Daily Summary	92%
Automated Voicemails	90%
Automated Emails	91%
Sorts Prospects	91%

Platform Features	Rating
Customization	85%
Workflow Capability	87%
User, Role, and Access Management	88%
Internationalization	84%
Sandbox / Test Environments	80%
Document & Content Mgmt.	81%
Performance and Reliability	90%
Output Document Generation	80%

Integration Features	Rating
Data Import & Export Tools	85%
Integration APIs	84%
Breadth of Partner Applications	80%

Alternatives To Freshsales

Looking for an alternative to Freshsales?

A Lot of businesses want crm software to help with business goals. What is challenging is finding out whether or not the software you choose is right for your business. We have compiled a list of other crm solutions that our reviewers voted best overall compared to Freshsales. Based on thousands of datapoints, you can see how Freshsales matches up to their competitors, and find the best fit for your needs.

The Top Freshsales Alternatives Are Listed Below