ConnectWise Manage Review How It Compares | Updated for 2022

ConnectWise Manage Ratings

Overall Rating	78%
Ease Of Setup Rating	62%
Ease Of Use Rating	73%
Customer Support Rating	76%

ConnectWise Manage Guide for 2022 – Brief Overview

ConnectWise Manage Location

ConnectWise Manage Pricing & Costs

Plan Name	Price	Duration

Our entire ConnectWise Manage Guide covers everything you need to know about using ConnectWise Manage. Fantastic crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you profits. If you would like to make profits, you must ensure you are using a good piece of crm software.

There is no sure-fire way to ensure profits; thus, you must carefully analyze your crm software before you select it. It is a common misconception that all crm software is the same, but that is not true. Wrong judgment, initially, can set your business in danger.

ConnectWise Manage is a piece of crm software which has found its way successfully. Within this review of ConnectWise Manage, we have tried to collate some of the important facets. This review will allow you to understand whether ConnectWise Manage is a fantastic fit for your company or not. We've attempted to breakdown all of the features and fees for your advantage.

Choosing The Best Crm Software For You

When deciding whether ConnectWise Manage is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

1. Work out what you need to achieve from using ConnectWise Manage
2. Does ConnectWise Manage suit your needs as a full Crm platform?
3. Fully research the ConnectWise Manage crm platform and tools. Do the ConnectWise Manage tools and resources stack up against your business needs?
4. Decide the budget available to implement a new Crm solution and do the offerings from ConnectWise Manage offer the features you need within the budget.
5. Register for a account with ConnectWise Manage. Ask for a callback and demo to completely check that the software is right for you.

What is ConnectWise Manage?

ConnectWise Manage is a fully functional suite of crm software created by ConnectWise and is used by small to enterprise sized companies.

ConnectWise was started in 1982 in Tampa, FL

Business Automation and PSA

Does ConnectWise Manage Offer A Free Trial?

Sadly ConnectWise Manage does not offer a free trial.

While creating this ConnectWise Manage review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the ConnectWise Manage Crm features further on in this ConnectWise Manage review.

Is ConnectWise Manage A Leading Crm Solution In The World?

Crm providers range from 1 man bands to giant conglomerates; There's a whole lot out there. However, when it comes to selecting a good crm solution, there are numerous considerations you have to evaluate. In order to make sure that ConnectWise Manage is the right crm solution to your business, check out our guide below.

Main Features Of ConnectWise Manage

Sales Force Automation Features	Rating
Contact & Account Management	86%
Partner Relationship Mgmt. (PRM)	79%
Opportunity & Pipeline Mgmt.	78%
Task / Activity Management	82%
Territory & Quota Management	76%
Desktop Integration	82%
Product & Price List Management	80%
Quote & Order Management	81%
Customer Contract Management	83%

Ticket And Case Management Features	Rating
Ticket Creation User Experience	85%
Ticket Response User Experience	83%
Workflow	83%
Response Automation	84%
SLA Management	81%
Attachments/Screencasts	78%
Ticket Collaboration	83%

Marketing Automation Features	Rating
Email Marketing	73%
Campaign Management	73%
Lead Management	74%
Marketing ROI Analytics	73%

Customer Support Features	Rating
Case Management	84%
Customer Support Portal	76%
Knowledge Base	76%
Call Center Features	75%
Support Analytics	79%

Reporting & Analytics Features	Rating
Social Monitoring	71%
Reporting	75%
Dashboards	75%

Mobile & Social Features	Rating
Mobile User Support	66%

Client Invoicing Features	Rating
Invoice Creation and Delivery	82%
Electronic Payments	72%
Project Accounting / Revenue Recognition	78%

Platform Features	Rating
Mobile User Support	66%
ITIL Compliance	87%
Customization	78%
User, Role, and Access Management	85%
Internationalization	81%
Performance & Reliability	78%
Integration APIs	78%

Communication Channels Features	Rating
Customer Portal	76%
Email to Case	85%
Chat/Live Support	78%
Social Integration	72%

Project Resource Mgmt. Features	Rating
Budget Tracking	77%
Forecasting	75%
Client Portal	71%
Skills Tracking	72%
Resource Loading / Scheduling	81%

Integration Features	Rating
Data Import & Export Tools	76%
Integration APIs	77%
Breadth of Partner Applications	85%

Call Center Features	Rating
Make, Receive, and Record Calls	77%
Customer and Contacts Database	84%
Products and Version Tracking	82%
Call Scripting	80%
Interactive Voice Response (IVR)	78%

Self Service/Community Features	Rating
Forums	77%
Knowledge Base	76%
Ideas/Feedback	74%
Q&A	76%

Administration Features	Rating
Standard Integrations	81%
Workflow	81%
Automated Reminders	84%
Policy Compliance Management	76%
User, Role, and Access Management	83%

Alternatives To ConnectWise Manage

Looking for an alternative to ConnectWise Manage?

A Lot of people want crm software to aid their business goals. What's challenging is finding out whether or not a piece of software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to ConnectWise Manage. Based on thousands of datapoints, you can see how ConnectWise Manage matches up to their competitors, and find the best fit for your business.

The Top ConnectWise Manage Alternatives Are Listed Below