ConnectWise Manage Review Pros, Cons, And How It Stacks Up | for 2022

ConnectWise Manage Ratings

Overall Rating	78%
Ease Of Setup Rating	62%
Ease Of Use Rating	73%
Customer Support Rating	76%

ConnectWise Manage Guide for 2022 – Quick Summary

ConnectWise Manage Location

ConnectWise Manage Pricing & Costs

Plan Name	Price	Duration

Our entire ConnectWise Manage Review covers everything you will need to learn about implementing ConnectWise Manage. Great crm software can not only help your business to become more efficient and thrive but also give you a platform that can give you positive profits. If you want to make profits, you should ensure you are using a good piece of crm software.

There's absolutely no sure-fire way to ensure profits; thus, you must carefully assess your crm software before you choose it. It is a frequent misconception that all crm software is the same, but that's not correct. Wrong judgment, in the beginning, can set your business in danger.

ConnectWise Manage is a piece of crm software that has paved its way successfully. Within this review of ConnectWise Manage, we've tried to collate some of the vital aspects. This review will help you to understand whether ConnectWise Manage is a fantastic match for your organization or not. We have tried to breakdown all the qualities and fees for your convenience.

How To Choose The Best Crm Software For Your Business

When deciding whether ConnectWise Manage is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

1. Decide what you need to achieve from using ConnectWise Manage
2. Does ConnectWise Manage suit your needs as a full Crm platform?
3. Fully understand the ConnectWise Manage crm platform and toolset. Do the ConnectWise Manage tools and resources align with your business needs?
4. Work out the budget available to implement a new Crm solution and does the solutions from ConnectWise Manage offer the features you need within the budget.
5. Sign up for a account with ConnectWise Manage. Ask for a callback and demo to fully check that the software is right for you.

What is ConnectWise Manage?

ConnectWise Manage is a reputable suite of crm software developed by ConnectWise and is developed for small to enterprise sized companies.

ConnectWise was founded in 1982 in Tampa, FL

Business Automation and PSA

Does ConnectWise Manage Offer A Free Trial?

Sadly ConnectWise Manage does not offer a free trial.

While creating this ConnectWise Manage review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the ConnectWise Manage Crm features further on in this ConnectWise Manage review.

Is ConnectWise Manage A Leading Crm Solution Available?

Crm suppliers range from one man bands to giant multinationals; There's a lot out there. However, when it comes to choosing a great crm solution, there are numerous considerations that you must factor in. In order to make sure that ConnectWise Manage is the right crm solution for your organisation, take a look at our guide below.

Main Features Of ConnectWise Manage

Sales Force Automation Features	Rating
Contact & Account Management	86%
Partner Relationship Mgmt. (PRM)	79%
Opportunity & Pipeline Mgmt.	78%
Task / Activity Management	82%
Territory & Quota Management	76%
Desktop Integration	82%
Product & Price List Management	80%
Quote & Order Management	81%
Customer Contract Management	83%

Ticket And Case Management Features	Rating
Ticket Creation User Experience	85%
Ticket Response User Experience	83%
Workflow	83%
Response Automation	84%
SLA Management	81%
Attachments/Screencasts	78%
Ticket Collaboration	83%

Marketing Automation Features	Rating
Email Marketing	73%
Campaign Management	73%
Lead Management	74%
Marketing ROI Analytics	73%

Customer Support Features	Rating
Case Management	84%
Customer Support Portal	76%
Knowledge Base	76%
Call Center Features	75%
Support Analytics	79%

Reporting & Analytics Features	Rating
Social Monitoring	71%
Reporting	75%
Dashboards	75%

Mobile & Social Features	Rating
Mobile User Support	66%

Client Invoicing Features	Rating
Invoice Creation and Delivery	82%
Electronic Payments	72%
Project Accounting / Revenue Recognition	78%

Platform Features	Rating
Mobile User Support	66%
ITIL Compliance	87%
Customization	78%
User, Role, and Access Management	85%
Internationalization	81%
Performance & Reliability	78%
Integration APIs	78%

Communication Channels Features	Rating
Customer Portal	76%
Email to Case	85%
Chat/Live Support	78%
Social Integration	72%

Project Resource Mgmt. Features	Rating
Budget Tracking	77%
Forecasting	75%
Client Portal	71%
Skills Tracking	72%
Resource Loading / Scheduling	81%

Integration Features	Rating
Data Import & Export Tools	76%
Integration APIs	77%
Breadth of Partner Applications	85%

Call Center Features	Rating
Make, Receive, and Record Calls	77%
Customer and Contacts Database	84%
Products and Version Tracking	82%
Call Scripting	80%
Interactive Voice Response (IVR)	78%

Self Service/Community Features	Rating
Forums	77%
Knowledge Base	76%
Ideas/Feedback	74%
Q&A	76%

Administration Features	Rating
Standard Integrations	81%
Workflow	81%
Automated Reminders	84%
Policy Compliance Management	76%
User, Role, and Access Management	83%

Alternatives To ConnectWise Manage

Looking for an alternative to ConnectWise Manage?

Many people want crm software to aid their business goals. What is difficult is finding out whether or not the software you choose is right for you. We have compiled a list of other crm solutions that our reviewers voted best overall compared to ConnectWise Manage. Based on thousands of datapoints, you can see how ConnectWise Manage matches up to their competitors, and find the best fit for your business.

The Top ConnectWise Manage Alternatives Are Listed Below