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Capsule CRM Guide – Read our In-Depth Capsule CRM Review

Capsule CRM Rating: 8.2 / 10

This page contains an independent review of Capsule CRM. It is intended for educational purposes only and you are advised to fully investigate Capsule CRM beyond the contents of this review to ensure it fits your needs before parting with any money.

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This Capsule CRM review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines.

Please note that the content in this Capsule CRM review is provided on an as is basis and you should always check with the company to make sure you have the latest information.

Capsule CRM Ratings

Overall Rating
82%
Ease Of Setup Rating
86%
Ease Of Use Rating
84%
Customer Support Rating
82%

Capsule CRM Guide for 2022 – Quick Summary

Capsule CRM Telephone Number: None
Capsule CRM Email Address:
Capsule CRM Address:
Year Founded: 2007
Capsule CRM Highlights: Use Capsule to keep track of people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.
Hedquarters: N/A
Capsule CRM Revenue (USD Millions) Unknown
Languages Supported English
Capsule CRM LinkedIn: https://www.linkedin.com/company/200221/
Capsule CRM Employee Count (On LinkedIn): 31
Capsule CRM Top Features: Performance and Reliability - CRM, Contact & Account Management, Desktop Integration,
Capsule CRM Twitter: @CapsuleCRM
Capsule CRM Twitter Followers: 5539

Capsule CRM Location

Capsule CRM Pricing & Costs

Plan Name Price Duration

Our entire Capsule CRM Review covers all you will need to learn about using Capsule CRM. Good crm software can not only help your business to become more efficient and thrive but also provide you a platform that can provide you positive profits. If you want to earn profits, you should ensure you are using a good piece of crm software.

There is no sure-fire method to guarantee profits; thus, you must carefully analyze your crm software before you select it. It's a common misconception that all crm software is exactly the same, but that's not true. Wrong judgment, in the beginning, can set your business at risk.

Capsule CRM is a piece of crm software which has found its way successfully. In this review of Capsule CRM, we've tried to collate some of the important facets. This review can allow you to know whether Capsule CRM is a good fit for your business or not. We've tried to breakdown all the qualities and fees for your convenience.

Choosing The Best Crm Software For You

When choosing whether Capsule CRM is the best crm software for your business there are 5 things to consider and do to make the right choice:

  1. Detail Out what you need to achieve from using Capsule CRM
  2. Does Capsule CRM achieve your needs as a full Crm platform?
  3. Fully research the Capsule CRM crm platform and toolset. Do the Capsule CRM tools and resources align with your business needs?
  4. Work out the budget available to implement a new Crm solution and do the offerings from Capsule CRM offer the features you need within the budget.
  5. Register for a account with Capsule CRM. Ask for a callback and demo to fully check that the solution is right for you.

What is Capsule CRM?

Capsule CRM is a fully functional suite of crm software provided by Zestia Ltd and is targeted at small to enterprise sized organisations.

Zestia Ltd was started in 2007 in N/A

Use Capsule to keep track of people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Does Capsule CRM Offer A Free Trial?

Unfortunately Capsule CRM does not offer a free trial.

While creating this Capsule CRM review we found that it offers a lot of advanced crm features with its paid plans. You can learn more about some of the Capsule CRM Crm features further on in this Capsule CRM review.

Is Capsule CRM The Top Crm Solution Available?

Crm providers range from 1 man bands to giant conglomerates; There's a lot out there. However, when it comes to choosing a great crm solution, there are several considerations that you must consider. In order to ensure that Capsule CRM is the corrrect crm solution for your business, take a look at our guide below.

Main Features Of Capsule CRM

Capsule CRM offers comprehensive crm features like:

  • Performance and Reliability - CRM
  • Contact & Account Management
  • Desktop Integration

Capsule CRM Review - Sales Force Automation Features & Rating

Sales Force Automation Features Rating
Contact & Account Management
90%
Partner Relationship Mgmt. (PRM)
78%
Opportunity & Pipeline Mgmt.
80%
Task / Activity Management
82%
Territory & Quota Management
68%
Desktop Integration
86%
Product & Price List Management
59%
Quote & Order Management
66%
Customer Contract Management
78%

Capsule CRM Review - Marketing Automation Features & Rating

Marketing Automation Features Rating
Email Marketing
62%
Campaign Management
59%
Lead Management
81%
Marketing ROI Analytics
57%

Capsule CRM Review - Customer Support Features & Rating

Customer Support Features Rating
Case Management
78%
Customer Support Portal
76%
Knowledge Base
68%
Call Center Features
74%
Support Analytics
72%

Capsule CRM Review - Reporting & Analytics Features & Rating

Reporting & Analytics Features Rating
Reporting
67%
Dashboards
72%
Forecasting
68%

Capsule CRM Review - Mobile & Social Features & Rating

Mobile & Social Features Rating
Social Collaboration Features
78%
Social Network Integration
77%
Mobile User Support
80%

Capsule CRM Review - Platform Features & Rating

Platform Features Rating
Customization
74%
Workflow Capability
72%
User, Role, and Access Management
71%
Internationalization
81%
Document & Content Mgmt.
74%
Performance and Reliability
94%
Output Document Generation
74%

Capsule CRM Review - Integration Features & Rating

Integration Features Rating
Data Import & Export Tools
72%
Integration APIs
83%
Breadth of Partner Applications
68%

Alternatives To Capsule CRM

Looking for an alternative to Capsule CRM?

A Lot of companies want crm software to aid their business goals. What's challenging is finding out whether or not the software you choose is right for your business. We have compiled a list of other crm solutions that our reviewers voted best overall compared to Capsule CRM. Based on thousands of datapoints, you can see how Capsule CRM matches up to their competitors, and find the best fit for your needs.

The Top Capsule CRM Alternatives Are Listed Below