CloudTalk Guide – Read our In-Depth CloudTalk Review

CloudTalk is a fully functional Voip software platform.

This CloudTalk review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Voip software reviews.

This CloudTalk review contains the most recent information about CloudTalk.

If you're looking for new Voip software then so many details will be perplexing for you. Finding new Voip software demands expert analyzing skills and thorough understanding. You will need to fully understand what each piece of Voip software can do to ensure it is a good fit for your business. For starters, you need to choose the ideal Voip software provider who'll be clear with you always.

In this fast-paced universe of business software, you'll need advice to make proper decisions. CloudTalk is one such piece of Voip software that will enhance your business. It is important to know about CloudTalk until you invest your cash in their software.

Our full CloudTalk Review covers all you will need to know about their Voip software. A fantastic piece of Voip software can ease multiple burdens within a business and provide you positive ROI. If you want to make a good return on investment, you should use Voip products that contrasts with your business needs.

There's absolutely no sure-fire way to ensure a good ROI; therefore, you must carefully analyze any new Voip software before you choose them. It is a frequent misconception that all Voip software are exactly the same, but that's not true. Wrong judgment, in the beginning, can put your business in reverse.

CloudTalk is a provider of voip software that has found its way successfully over the years and provides one of the best Voip software on the market. In this review, we've attempted to collate a number of the important aspects of CloudTalk. This review will allow you to know whether software from CloudTalk is a fantastic fit for your needs or not. We have attempted to breakdown all of the features and charges for your advantage.

CloudTalk Ratings

CloudTalk Overall Rating
86%
CloudTalk Ease Of Setup Rating
89%
CloudTalk Ease Of Use Rating
90%
CloudTalk Support Rating
90%

How To Choose The Best Voip Software For Your Business

When choosing whether CloudTalk is the best voip software for your business there are 5 things to consider and do to make the right choice:

  • Detail Out what you need to achieve from using CloudTalk
  • Does CloudTalk suit your needs as a full Voip platform?
  • Fully understand the CloudTalk voip platform and tools. Do the CloudTalk tools and resources align with your business needs?
  • Detail Out the budget available to implement a new Voip solution and do the solutions from CloudTalk offer the features you need within the budget.
  • Sign up for a account with CloudTalk. Ask for a callback and demo to finally check that the solution is right for you.
  • CloudTalk Review – Overview

    Full Company Name CloudTalk
    Website URL http://www.cloudtalk.io
    CloudTalk Phone Number None
    Year Founded 2016
    CloudTalk Address London, United Kingdom
    CloudTalk Employees (As per LinkedIn) 22
    Revenue Unknown
    Ownership Private
    CloudTalk Twitter Handle @CloudTalk_io
    CloudTalk Twitter Followers 386
    CloudTalk LinkedIn https://www.linkedin.com/company/17944841/
    Main Software Features Session Recording - Contact Center Operations, Reporting & Dashboards - Contact Center Infrastructure, Concurrent Calling - Contact Center Infrastructure,

    CloudTalk Pricing & Costs

    Starter

    15 per user/month (billed annually)

    Essential

    20 per user/month (billed annually)

    Expert

    35 per user/month (billed annually)

    Custom

    Call for details per company/ billed monthly or annually

    What is CloudTalk?

    CloudTalk is a fully functional piece of voip software provided by CloudTalk and is targeted for small to enterprise sized businesses.

    CloudTalk was founded in 2016 in London, United Kingdom.

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    CloudTalk Free Trial

    CloudTalk does not offer a free trial.

    While creating this CloudTalk review we found that it offers a lot of advanced voipfeatures with its paid plans. You can learn more about some of the CloudTalk Voip features further on in this CloudTalk review.

    Is CloudTalk The Best Voip platform available?

    Voip suppliers vary from 1 man bands to giant conglomerates; There's a lot out there. But, when it comes to selecting a Voip solution, there are several considerations that you must factor in. To be able to make sure that CloudTalk is the best Voip solution to your small business, check out our guide below.

    CloudTalk Features

    CloudTalk offers advanced voip festures like Session Recording - Contact Center Operations, Reporting & Dashboards - Contact Center Infrastructure, Concurrent Calling - Contact Center Infrastructure,

    CloudTalk Review - Dialing Options Features & Rating

    Dialing Options Features Rating
    Preview Dialing
    89%
    Progressive Dialing
    80%
    Predicitive Dialer
    73%

    CloudTalk Review - Quality Assurance Features & Rating

    Quality Assurance Features Rating
    Evaluation
    92%
    Calibration
    92%
    Reports
    97%

    CloudTalk Review - Channels Features & Rating

    Channels Features Rating
    Voice
    82%

    CloudTalk Review - Basic Communication Features & Rating

    Basic Communication Features Rating
    Phone Calls
    88%

    CloudTalk Review - Calling Features & Rating

    Calling Features Rating
    Record Calls
    82%
    Generate Location
    70%
    Call Types
    76%
    Click-to-Call
    89%

    CloudTalk Review - Agent Tools Features & Rating

    Agent Tools Features Rating
    Omnichannel
    73%
    Call Recording
    69%

    CloudTalk Review - Engagement Features & Rating

    Engagement Features Rating
    Feedback
    89%
    Dashboards
    94%
    Training
    92%

    CloudTalk Review - Functions Features & Rating

    Functions Features Rating
    Session Routing
    88%
    Session Queuing
    90%
    Concurrent Calling
    90%
    Auto Dialer
    75%
    IVR
    83%
    Inbound Screen Pop
    83%
    Persistent Data
    85%

    CloudTalk Review - Advanced Features Features & Rating

    Advanced Features Features Rating
    Hold Music
    80%
    VOiP Number
    95%

    CloudTalk Review - Contacts Features & Rating

    Contacts Features Rating
    Personalization
    74%
    Information Locater
    74%
    Record Prospect Data
    77%

    CloudTalk Review - Automation Features & Rating

    Automation Features Rating
    Voice Detection
    73%
    Voice Broadcast
    70%
    Interactive Voice Response (IVR)
    77%
    Call Scrubbing
    83%
    API / Integrations
    77%

    CloudTalk Review - Performance Features & Rating

    Performance Features Rating
    Integrations
    90%
    Compliance
    92%

    CloudTalk Review - Administrative Features & Rating

    Administrative Features Rating
    Session Summary Notes
    89%
    Administrator Access
    89%
    Reporting & Dashboards
    91%
    Session Recording
    96%
    Agent Scheduling and Assignment
    71%

    CloudTalk Review - Access Features & Rating

    Access Features Rating
    Software Pairing
    83%
    Individual Download
    79%

    CloudTalk Review - Insights Features & Rating

    Insights Features Rating
    Notes
    86%
    Daily Summary
    81%
    Automated Voicemails
    88%
    Automated Emails
    81%
    Sorts Prospects
    83%

    Alternatives To CloudTalk

    Looking for alternatives to CloudTalk? A Lot of people want voip software to help with business goals. What is challenging is finding out whether or not a piece of software you choose is right for you. We have compiled a list of voip software that our reviewers voted best overall compared to CloudTalk. Based on thousands of datapoints, you can see how CloudTalk matches up to the competition, and find the best fit for your needs.

    The Top 20 CloudTalk alternatives are listed below

    netelip

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About netelip

    netelip was founded in 2006 in Mlaga,Spain.

    netelip offers IP telephony service and cloud-based business solutions.

    Gradwell

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About Gradwell

    Gradwell was founded in 1998 in South Jordan, Utah, United States.

    Gradwell offers cloud-based telephony and VoIP solutions.

    Continent Telecom Virtual IP PBX

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Continent Telecom Virtual IP PBX

    Continent Telecom Virtual IP PBX was founded in 2009 in Warsaw, Poland.

    Virtual local phone number (also called voip did number) is like a usual telephone number. It is a service to forward incoming calls. The incoming calls to virtual number are automatically forwarded to another landline or cell phone number of that city or country which the client chooses.

    Aircall

    Overall rating 84%
    Setup Rating 89%
    Ease Of Use Rating 89%
    Support Rating 83%
    About Aircall

    Aircall was founded in 2014 in New York, NY.

    Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    TP Smart Dialer

    Overall rating 60%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About TP Smart Dialer

    TP Smart Dialer was founded in 2012 in New Delhi, India.

    TP Smart Dialer is one of the most innovative Softphones in the VoIP Industry that empowers VoIP service providers to run their services across all networks.

    3CX Phone System

    Overall rating 84%
    Setup Rating 85%
    Ease Of Use Rating 86%
    Support Rating 80%
    About 3CX Phone System

    3CX Phone System was founded in 2005 in Nicosia, Cyprus.

    3CX Phone System is a software-based PBX which runs on Microsoft Windows and replaces a proprietary hardware PBX. 3CX Phone System has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).

    Natterbox

    Overall rating 66%
    Setup Rating 50%
    Ease Of Use Rating 58%
    Support Rating 40%
    About Natterbox

    Natterbox was founded in 2010 in London,England.

    The Natterbox management portal gives control of voice

    CenturyLink Enterprise Voice SIP Services

    Overall rating 70%
    Setup Rating 50%
    Ease Of Use Rating 67%
    Support Rating 40%
    About CenturyLink Enterprise Voice SIP Services

    CenturyLink Enterprise Voice SIP Services was founded in 1930 in Monroe, LA.

    CenturyLink Enterprise Voice SIP Services provide Dedicated LD and/or Toll-Free Service using a SIP connection, leveraging the CenturyLink network footprint.

    FreePBX Hosting

    Overall rating 86%
    Setup Rating 100%
    Ease Of Use Rating 83%
    Support Rating 83%
    About FreePBX Hosting

    FreePBX Hosting was founded in 1984 in Markham, ON.

    FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

    Hosted Telecom Solutions VoIP

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Hosted Telecom Solutions VoIP

    Hosted Telecom Solutions VoIP was founded in 2018 in Nashua,USA.

    Hosted Telecom Solutions, Inc. is a full service provider of Internet, voice, and data center solutions. We combine project specific professional services teams and high quality telecommunications and cloud products with a customer focused help desk to provide a unique technology experience for our customers.

    Sonetel

    Overall rating 64%
    Setup Rating 50%
    Ease Of Use Rating 44%
    Support Rating 58%
    About Sonetel

    Sonetel was founded in 1994 in Burgas , Bulgaria.

    Sonetel offers solutions for business communications.

    MiVoice Connect

    Overall rating 84%
    Setup Rating 86%
    Ease Of Use Rating 85%
    Support Rating 80%
    About MiVoice Connect

    MiVoice Connect was founded in 1972 in Kanata, Ontario.

    None

    CenturyLink Hosted VoIP

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About CenturyLink Hosted VoIP

    CenturyLink Hosted VoIP was founded in 1930 in Monroe, LA.

    CenturyLink Hosted VoIP delivers advanced call management, enables mobility, and supports hybrid SIP configurations. CenturyLink was recently recognized by Frost & Sullivan with the 2018 Growth Excellence Leadership award for VoIP and SIP services.

    eTollFree

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About eTollFree

    eTollFree was founded in 2010 in Fort Worth, TX.

    eTollFree is Tier-1 World Wide VoIP Provider. Provide superior local and toll-free numbers for individuals, or call center solutions for large Fortune 500 companies

    Kall8

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Kall8

    Kall8 was founded in 1993 in Seattle,USA.

    With Kall8, you can instantly activate and forward your 800 numbers, view calls, and analyze the results of your ad campaigns online.

    Ottspott

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Ottspott

    Ottspott was founded in 2015 in Paris,.

    Ottspott is a flexible cloud phone system for agile and collaborative teams. Easy to install on top of your Slack or G Suite account, it offers all the telephony and call center features your company needs for more sales, a better support and an accurate monitoring of your call activity.

    VoIP Innovations

    Overall rating 92%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 92%
    About VoIP Innovations

    VoIP Innovations was founded in 2007 in Pittsburgh,USA.

    VoIP Innovations offers a business class Wholesale VoIP Network that is designed with performance, availability, and security in mind

    TATA VoIP

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About TATA VoIP

    TATA VoIP was founded in 2008 in Mumbai, India.

    Gain borderless growth and competitive advantage with one global Voice over IP service

    Onsip

    Overall rating 76%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 83%
    About Onsip

    Onsip was founded in 2004 in New York, NY.

    OnSIP makes setting up a phone system for your business like administering webmail. With a few clicks, you can add a phone number, users, phones, voicemail boxes, and more to your account.

    Sinch

    Overall rating 94%
    Setup Rating 50%
    Ease Of Use Rating 56%
    Support Rating 58%
    About Sinch

    Sinch was founded in 2013 in Stockholm, Sweden.

    Sinch makes it easy to add voice, messaging and SMS to apps using a simple to using our SDKs and APIs. Enrich your app with communications!