Zendesk Sunshine Guide – Read our In-Depth Zendesk Sunshine Review

Zendesk Sunshine is a fully functional Crm software platform.

This Zendesk Sunshine review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Zendesk Sunshine review contains the most recent information about Zendesk Sunshine.

If you're looking for new Crm software then so many details will be confusing for you. Finding new Crm software demands expert analyzing skills and thorough understanding. You'll need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you have to choose the ideal Crm software provider who will be clear with you always.

Within this fast-paced universe of business software, you will need guidance to make correct decisions. Zendesk Sunshine is just one such piece of Crm software that will enhance your business. It is crucial that you understand about Zendesk Sunshine until you invest your cash in their software.

Our entire Zendesk Sunshine Review covers all you need to learn about their Crm software. A good piece of Crm software can ease multiple burdens within a business and give you positive ROI. If you would like to make a good return on investment, you should use Crm products that contrasts with your business needs.

There is no sure-fire way to guarantee a good ROI; thus, you should carefully assess any new Crm software before you choose them. It is a frequent misconception that all Crm software will be exactly the same, but that's not correct. Wrong judgment, in the beginning, can set your business back.

Zendesk is a provider of crm software that has paved its way successfully over the years and provides one of the best Crm software on the market. Within this review, we have attempted to collate a number of the important facets of Zendesk Sunshine. This review will allow you to understand whether software from Zendesk is a fantastic fit for your business or not. We've tried to breakdown all the qualities and fees for your advantage.

Zendesk Sunshine Ratings

Zendesk Sunshine Overall Rating
Zendesk Sunshine Ease Of Setup Rating
Zendesk Sunshine Ease Of Use Rating
Zendesk Sunshine Support Rating

Choosing The Best Crm Software For You

When deciding whether Zendesk Sunshine is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  • Work out what you need to achieve from using Zendesk Sunshine
  • Does Zendesk Sunshine achieve your needs as a full Crm platform?
  • Fully research the Zendesk Sunshine crm platform and toolset. Do the Zendesk Sunshine tools and resources align with your business needs?
  • Work out the budget available to implement a new Crm solution and does the offerings from Zendesk Sunshine offer the features you need within the budget.
  • Sign up for a account with Zendesk Sunshine. Ask for a callback and demo to finally check that the software is right for you.
  • Zendesk Sunshine Review – Company Overview

    Full Company Name Zendesk
    Website URL http://www.zendesk.com
    Zendesk Phone Number +1 (415) 418-7506
    Year Founded 2007
    Zendesk Address San Francisco, CA
    Zendesk Employees (As per LinkedIn) 3,700
    Revenue $430
    Ownership NYSE: ZEN
    Zendesk Twitter Handle @Zendesk
    Zendesk Twitter Followers 81100
    Zendesk LinkedIn https://www.linkedin.com/company/418095/
    Main Software Features Desktop Integration, Customer Support Portal, Dashboards - CRM,

    Zendesk Sunshine Pricing & Costs

    Salesforce CRMSales Essentials Edition

    $25 user per month

    HubSpot CRMFree HubSpot CRM

    $0 Forever free up to 3 users

    Zoho CRMFree Edition


    What is Zendesk Sunshine?

    Zendesk Sunshine is a fully functional piece of crm software provided by Zendesk and is targeted for small to enterprise sized businesses.

    Zendesk was founded in 2007 in San Francisco, CA.

    Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data, from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences.

    Zendesk Sunshine Free Trial

    Zendesk Sunshine does not offer a free trial.

    While creating this Zendesk Sunshine review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Zendesk Sunshine Crm features further on in this Zendesk Sunshine review.

    Is Zendesk Sunshine The Best Crm platform In The World?

    Crm providers range from one man bands to giant conglomerates; There is a whole lot out there. But, when it comes to selecting a Crm solution, there are numerous considerations that you must factor in. To be able to ensure that Zendesk Sunshine is the best Crm solution to your business, check out our guide below.

    Zendesk Sunshine Features

    Zendesk Sunshine provides professional crm festures like Desktop Integration, Customer Support Portal, Dashboards - CRM,

    Zendesk Sunshine Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    Partner Relationship Mgmt. (PRM)
    Opportunity & Pipeline Mgmt.
    Task / Activity Management
    Desktop Integration
    Quote & Order Management
    Customer Contract Management

    Zendesk Sunshine Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    Campaign Management
    Lead Management
    Marketing ROI Analytics

    Zendesk Sunshine Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    Customer Support Portal
    Knowledge Base
    Call Center Features
    Support Analytics

    Zendesk Sunshine Review - Reporting & Analytics Features & Rating

    Reporting & Analytics Features Rating

    Zendesk Sunshine Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating
    Social Collaboration Features
    Social Network Integration
    Mobile User Support

    Zendesk Sunshine Review - Platform Features & Rating

    Platform Features Rating

    Zendesk Sunshine Review - Integration Features & Rating

    Integration Features Rating

    Alternatives To Zendesk Sunshine

    Zendesk Sunshine not quite right for you? Many companies want crm software to aid their business goals. What's challenging is finding out whether or not a piece of software you choose is right for your business. We have compiled a list of crm software that our reviewers voted best overall compared to Zendesk Sunshine. Based on thousands of datapoints, you can see how Zendesk Sunshine matches up to the competition, and find the best fit for your needs.

    The Top 20 Zendesk Sunshine alternatives are listed below


    Overall rating 88%
    Setup Rating 93%
    Ease Of Use Rating 98%
    Support Rating 88%
    About RAYNET CRM

    RAYNET CRM was founded in 2013 in Osprey, FL.

    Simplify your daily agenda, keep track of everything thats going on, and boost up your business with an easy-to-use CRM solution


    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 100%
    About edrone

    edrone was founded in 2014 in Krakw,Poland .

    edrone eCRM is a system designed to analyze customer behavior and engage them using automated and personalized messages.

    Crust CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Crust CRM

    Crust CRM was founded in 2019 in Blackpool ,England.

    Crust CRM is the highly flexible, scalable and open source Salesforce alternative, that enables you to sell faster and interact with leads, clients and team members easier then ever before. Seamless integration with Crust Messaging and Crust Identity and Access Management make it the most complete and flexible self-hosted CRM platform on the market.


    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About IntelliCRM

    IntelliCRM was founded in 2015 in Alpharetta,United States .

    IntelliCRM The Next Generation CRM Powered by Advanced Sales Acceleration Engine - can help you optimize your sales process.

    The Fish Tank

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About The Fish Tank

    The Fish Tank was founded in 2010 in Oakville,Canada.

    The Fish Tank is a solution to run reports for the whole company, in any area of managing the business including client demographics, sales pipeline, cash flow at-a-glance, product and service categories, and project management.

    Cratio CRM Software

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About Cratio CRM Software

    Cratio CRM Software was founded in 2009 in Chennai, India.

    Cratio CRM Software is a cloud and mobile crm software designed to enable organizations to manage entire sales process efficiently from a single platform.

    Concursive Suite

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Concursive Suite

    Concursive Suite was founded in 2000 in Norfolk , United States.

    Suite is the next-generation Front Office Solution. Its platform encompasses CRM, order management, e-commerce catalogs and social networking. It embraces the always-on, always-connected world. I

    Deskera CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Deskera CRM

    Deskera CRM was founded in 2008 in San Francisco,United States.

    We designed our powerful and intuitive suite of business solutions with one goal in mind to make digital transformation simple. This transformation has to be simple and economical. It is why Deskera has trusted users around the world. We believe in helping businesses get started, manage their business and succeed in their growth. Deskeras suite of products lets you manage your complete accounting needs. In an endeavor to enable SMEs to have a seamless experience in managing their customers, Deskera has rolled out a modern version of Deskera CRM. The new Deskera CRM is packed with an array of exciting features addressing most of the pain points of SMEs. Being a cloud-based solution, Deskera CRM provides a holistic view of each customer in real-time by sharing all the relevant information from different departments. With a user-friendly dashboard, the solution allows you to read, comprehend, and analyze all the information updated on the CRM system by a single click. Its notifications section gives a view of all the upcoming as well as past activities such as deals won or lost, teams joined or removed. Deskera CRM enables you to prioritize potential deals. You can build and plan your sales pipeline with classifications at each stage in the sales cycle. Forecasting the closure-probability lets you assess and forecast future sales which let you maintain departmental synergies by avoiding any inter-departmental information barrier. Deskera CRM helps to increase your company's productivity and efficiency, as you do not have to waste time managing data manually or tracking phone calls. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. The sales team can thus, focus on closing deals faster, helping the company to grow exponentially and generate more revenue


    Overall rating 60%
    Setup Rating 50%
    Ease Of Use Rating 63%
    Support Rating 50%
    About ContactEase

    ContactEase was founded in 1991 in Coeur d Alene, Idaho.

    ContactEase, Cole Valley Softwares flagship product, is a client relationship management and marketing automation solution uniquely tailored for the specific business practices of professional service firms.

    S4DS Software

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About S4DS Software

    S4DS Software was founded in 2009 in Pune , India.

    We are an Omnichannel ready to use software solution in the cloud (SaaS) which can boost your company's sales processes: E-commerce & Marketplace, Influencers & Referral Model, Mobile and chatbot, Salesforce/Direct Selling/Multilevel Marketing, POS/Point of sale, CRM, Replicated websites, third party integrations. We offer customizable website and platform and a powerful rule engine. Our Multi-currency, multi-language and multi-country features enable companies to grow their sales. We have more than 25 years of experience in Software development and Software as a Service in different industries.

    Cloud Conversion

    Overall rating 84%
    Setup Rating 94%
    Ease Of Use Rating 89%
    Support Rating 88%
    About Cloud Conversion

    Cloud Conversion was founded in 2009 in Park City, UT.

    Cloud Conversion is a ERP and CRM platform for eCommerce companies.

    EduAgent CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About EduAgent CRM

    EduAgent CRM was founded in 2011 in Birmingham,.

    Customer relationship management software that helps education agents and consultants capture enquiries from prospective students and turn them into applications

    NetHunt CRM

    Overall rating 94%
    Setup Rating 93%
    Ease Of Use Rating 94%
    Support Rating 96%
    About NetHunt CRM

    NetHunt CRM was founded in 2015 in Kiev, Ukraine.

    NetHunt CRM integrates entirely with Gmail, placing the full-featured Sales CRM right next to the work emails. Everything a salesperson needs is now available in the Gmail inbox - email tracking, customer profiles, deals and opportunities, data filters and views, team collaboration, bulk email and much more! The idea behind NetHunt is to add CRM functionality to every service and app you use daily and make the CRM follow you, not the other way around. A full-featured CRM right next to work emails, chat messages, social media profiles or calendar events. We're making this possible.


    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About CloudCEM

    CloudCEM was founded in 2016 in Baltimore, MD.

    Simple and easy CRM to manage business for trade organization with services and products. CloudCEM's intuitive estimation, contract generation, project management, time tracking, scheduling and document management features empower the business productivity resulting in shorter sales cycle, increased manageability of ongoing projects and profitability.

    Upsales Sales and Marketing Platform

    Overall rating 100%
    Setup Rating 88%
    Ease Of Use Rating 95%
    Support Rating 94%
    About Upsales Sales and Marketing Platform

    Upsales Sales and Marketing Platform was founded in 2003 in Stockholm, Sweden.

    Upsales is a SaaS (Software-as-a-Service) designed to help B2B-companies drive sales and attract new customers.


    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About SutiCRM

    SutiCRM was founded in 2009 in Hyderabad, India.

    SutiCRM is web based customer relationship management software that automates the processes of marketing, sales, support and contracts it helps organizations nurture new leads and engage with new customers while building stronger relationships with existing ones.

    RedHorse CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About RedHorse CRM

    RedHorse CRM was founded in 2006 in La Quinta, USA.

    Complete business management for the small business.

    eZnet CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About eZnet CRM

    eZnet CRM was founded in 2014 in Mary, FL.

    A Cloud-based CRM software provides a number of benefits such as scalability, flexible integration, collaboration, and secure data backup. This allows your organization to utilize technology that exists in the cloud.

    Zimplu CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Zimplu CRM

    Zimplu CRM was founded in 2006 in Riverside, CA.

    Zimplu CRM is an online contact management tool that aims to help entrepreneurs and sales teams improve their performance, sales and customer support service. The idea behind it is to create a very simple application that can be easy to use without manuals.

    SmatCompany CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SmatCompany CRM

    SmatCompany CRM was founded in 2000 in Denver, Colorado.

    Our flagship product a hosted CRM product that is simple, easy to use, affordable, and has everything you need right out of the box.