User Guide – Read our In-Depth User Review

User is a fully functional Crm software platform.

This User review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This User review contains the latest information about User.

If you are looking for new Crm software then so many facts may be confusing for you. Finding new Crm software requires expert assessing skills and thorough understanding. You'll need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you have to select the right Crm software provider who will be clear with you always.

Within this fast-paced universe of business software, you will need guidance to make proper decisions. User is just one such piece of Crm software that will enhance your business. It is crucial that you know all about User until you invest your cash in their software.

Our full User Review covers all you will need to learn about their Crm software. A fantastic piece of Crm software can ease multiple burdens within a business and give you favorable ROI. If you would like to make a good return on investment, you should use Crm products that aligns with your business needs.

There is no sure-fire way to guarantee a good ROI; therefore, you should carefully analyze any new Crm software before you select them. It is a frequent misconception that all Crm software are the same, but that's not correct. Wrong judgment, initially, can put your business in reverse.

User.com is a provider of crm software that has found its way successfully over the years and provides one of the best Crm software on the market. In this review, we've tried to collate some of the important facets of User. This review will help you to understand whether software from User.com is a good match for your needs or not. We've attempted to breakdown all the qualities and charges for your advantage.

User Ratings

User Overall Rating
82%
User Ease Of Setup Rating
50%
User Ease Of Use Rating
79%
User Support Rating
86%

Choosing The Best Crm Software For You

When deciding whether User is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  • Work out what you need to achieve from using User
  • Does User suit your needs as a full Crm platform?
  • Fully understand the User crm platform and tools. Do the User tools and resources align with your business needs?
  • Detail Out the budget available to implement a new Crm solution and does the offerings from User offer the features you need within the budget.
  • Register for a account with User. Ask for a callback and demo to finally check that the solution is right for you.
  • User Review – Company Overview

    Full Company Name User.com
    Website URL https://user.com
    User.com Phone Number None
    Year Founded 2015
    User.com Address Warszawa, Poland
    User.com Employees (As per LinkedIn) 34
    Revenue Unknown
    Ownership Private
    User.com Twitter Handle @user_com_app
    User.com Twitter Followers 7322
    User.com LinkedIn https://www.linkedin.com/company/10284785/
    Main Software Features Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,

    User Pricing & Costs

    Free

    $0/mo Totally free. Forever.

    Personal

    $49/mo For under 50k contacts.

    Business

    $249/mo For mid-size online businesses.

    Premium

    $1349/mo Scalable and personalized.

    What is User?

    User is a fully functional piece of crm software provided by User.com and is targeted for small to enterprise sized businesses.

    User.com was founded in 2015 in Warszawa, Poland.

    User.com is a Real-Time Customer and User Engagement Tool that provides live chat with visitor data tracking, the information gathered can be used to trigger automatic in-app messages (chat, pop-ups, bars and forms) or emails.

    User Free Trial

    User does not offer a free trial.

    While creating this User review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the User Crm features further on in this User review.

    Is User The Best Crm platform?

    Crm providers vary from 1 man bands to giant multinationals; There is a whole lot out there. But, when it comes to choosing a Crm solution, there are numerous factors you have to factor in. To be able to ensure that User is the best Crm solution for your business, take a look at our guide below.

    User Features

    User offers advanced crm festures like Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,

    User Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    88%
    Partner Relationship Mgmt. (PRM)
    81%
    Opportunity & Pipeline Mgmt.
    88%
    Task / Activity Management
    88%
    Territory & Quota Management
    81%
    Desktop Integration
    80%
    Product & Price List Management
    88%
    Quote & Order Management
    85%
    Customer Contract Management
    85%

    User Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    88%
    Campaign Management
    88%
    Lead Management
    88%
    Marketing ROI Analytics
    81%

    User Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    88%
    Customer Support Portal
    88%
    Knowledge Base
    88%
    Call Center Features
    88%
    Support Analytics
    88%

    User Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating
    Social Collaboration Features
    88%
    Social Network Integration
    58%
    Mobile User Support
    88%

    Alternatives To User

    Looking for an alternative to User? Tons of businesses want crm software to aid their business goals. What's difficult is finding out whether or not the software you choose is right for your business. We have compiled a list of crm software that our reviewers voted best overall compared to User. Based on thousands of datapoints, you can see how User matches up to the competition, and find the best fit for your business.

    The Top 20 User alternatives are listed below

    GreatSoft CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About GreatSoft CRM

    GreatSoft CRM was founded in 2001 in Cape Town, South Africa.

    GreatSoft is a leading expert in Practice Management systems for any size of professional service business in Africa.

    vtenext

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About vtenext

    vtenext was founded in 2011 in Milan, Italy.

    vtenext is a unique Open Source CRM + BPM solution for the complete management of leads, contacts and customers.

    SpinOffice

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SpinOffice

    SpinOffice was founded in 1999 in Buxton, United Kingdom.

    Ceate a central spot for all your mail, business relationships, appointments, tasks, projects and folders, documents, files, and notes. And best of all, you share all information with your colleagues. That makes SpinOffice CRM the ultimate team application for any small and medium-size business.

    Simpleview DMS

    Overall rating 74%
    Setup Rating 50%
    Ease Of Use Rating 78%
    Support Rating 100%
    About Simpleview DMS

    Simpleview DMS was founded in 1991 in Tucson, USA.

    Utilized by more destinations than any other platform. Offering seamless integration with more than 20 programs. A customizable user interface and endless support.

    CRM Central

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About CRM Central

    CRM Central was founded in 1985 in Mooresville,United States.

    ASL is a standalone loan system, for process high activity secured dealer floorplan loans.

    NetX360

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 78%
    Support Rating 40%
    About NetX360

    NetX360 was founded in 1939 in Jersey, USA.

    NetX360 offers one complete solution to efficiently manage your entire business, whether it's commission- or fee-based.

    Bridg CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Bridg CRM

    Bridg CRM was founded in 2012 in Los Angeles, United States .

    Bridg provides key CRM capabilities that are purpose built for restaurant and retail.

    HoneyBook

    Overall rating 88%
    Setup Rating 50%
    Ease Of Use Rating 96%
    Support Rating 92%
    About HoneyBook

    HoneyBook was founded in 2013 in San Francisco, CA.

    HoneyBook helps you book your ideal client faster, more frequently, and with less legwork

    Nutshell

    Overall rating 82%
    Setup Rating 84%
    Ease Of Use Rating 87%
    Support Rating 86%
    About Nutshell

    Nutshell was founded in 2009 in Ann Arbor, Michigan.

    Nutshell is CRM software that helps small-business sales reps win more deals.

    ReframeYourClients

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About ReframeYourClients

    ReframeYourClients was founded in 2013 in Alberta, Canada.

    ReframeYourClients all-in-one business development software helps MSPs in 12 time zones demonstrate to their clients that IT is a huge competitive advantage, not just a commodity. A pioneer in MSP 2.0, ReframeYourClients aims to help its customers build the next generation of IT businesses.

    Kordeva

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Kordeva

    Kordeva was founded in 2015 in Islamabad, Pakistan.

    Enterprise IP PBX Software offers one of the most adaptable platforms. It allows utmost customisation, has unbounded attributes and ease of usability, which makes it one of the splendiferous software solution for global communication.

    BigContacts

    Overall rating 88%
    Setup Rating 92%
    Ease Of Use Rating 89%
    Support Rating 83%
    About BigContacts

    BigContacts was founded in 2011 in Duluth, GA.

    BigContacts is a web based CRM software designed for small businesses that want a full-featured CRM system - without the cost or complexity that you find with most CRM solutions.

    Womply

    Overall rating 68%
    Setup Rating 50%
    Ease Of Use Rating 61%
    Support Rating 75%
    About Womply

    Womply was founded in 2011 in San Francisco,USA.

    We help small businesses thrive in a digital world.

    Infor CloudSuite Customer Relationship Management CRM

    Overall rating 60%
    Setup Rating 48%
    Ease Of Use Rating 62%
    Support Rating 59%
    About Infor CloudSuite Customer Relationship Management CRM

    Infor CloudSuite Customer Relationship Management CRM was founded in 2002 in New York, NY.

    With Infor CRM, connecting with your customers is easy, engaging, and affordable. From tracking prospect calls and meetings, to updating sales forecasts, it's all readily available for you and your team - both in the office and in the field.

    Revamp CRM

    Overall rating 88%
    Setup Rating 50%
    Ease Of Use Rating 91%
    Support Rating 83%
    About Revamp CRM

    Revamp CRM was founded in 2005 in Minneapolis, MN.

    Sales & Marketing CRM for small business and etailers

    Nextiva CRM

    Overall rating 40%
    Setup Rating 50%
    Ease Of Use Rating 50%
    Support Rating 28%
    About Nextiva CRM

    Nextiva CRM was founded in 2008 in Scottsdale, AZ.

    Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to and gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers.

    W3B Management Solutions

    Overall rating 60%
    Setup Rating 50%
    Ease Of Use Rating 72%
    Support Rating 67%
    About W3B Management Solutions

    W3B Management Solutions was founded in 2005 in Henderson, NV.

    3 Key Interlocking Management Solutions. Elegant, Intuitive, User-Centric CRM/Sales, Project Management, and Online Invoicing Tools

    WTM SalesGrow CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About WTM SalesGrow CRM

    WTM SalesGrow CRM was founded in 2006 in Maharastra, India.

    WTM SalesGrow CRM is an on demand fully customizable sales and marketing software with inventory management can manage your complete business sales life cycle.

    iOSS CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About iOSS CRM

    iOSS CRM was founded in 2009 in Kozhikode, India.

    CRM software from iOSS is a state of art featured software of its category that comprises a wide set of applications and tools designed to assist companies in managing Clients data and their interaction, access business information, automate sales, marketing and customer support and also oversee employee, vendor and business partner relationships.

    SmartTouch CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SmartTouch CRM

    SmartTouch CRM was founded in 2009 in Austin, USA.

    SmartTouch CRM is a solution that includes tools for sales & marketing performance reporting, sales automation, contact record management, and more for real estate professionals.