Salesforce Essentials Guide – Read our In-Depth Salesforce Essentials Review

Salesforce Essentials is a fully functional Crm software platform.

This Salesforce Essentials review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Salesforce Essentials review contains the most recent information about Salesforce Essentials.

If you are looking for new Crm software then so many facts may be confusing for you. Finding new Crm software demands expert analyzing skills and comprehensive understanding. You will need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you have to choose the ideal Crm software provider who'll be clear with you always.

In this fast-paced world of business software, you will need advice to make proper decisions. Salesforce Essentials is just one such piece of Crm software which will enhance your business. It's crucial that you know all about Salesforce Essentials until you invest your money in their software.

Our entire Salesforce Essentials Review covers all you will need to know about their Crm software. A fantastic piece of Crm software can ease multiple burdens within a business and give you positive ROI. If you would like to earn a good return on investment, you must use Crm products that aligns with your business needs.

There is no sure-fire method to ensure a good ROI; therefore, you should carefully analyze any new Crm software before you select them. It is a common misconception that all Crm products will be the same, but that is not true. Wrong judgment, initially, can set your business in reverse.

Salesforce is a provider of crm software which has paved its way successfully over the years and provides one of the best Crm software on the market. In this review, we have attempted to collate a number of the vital facets of Salesforce Essentials. This review will allow you to know whether software from Salesforce is a good match for your business or not. We have tried to breakdown all of the qualities and fees for your advantage.

Salesforce Essentials Ratings

Salesforce Essentials Overall Rating
80%
Salesforce Essentials Ease Of Setup Rating
63%
Salesforce Essentials Ease Of Use Rating
74%
Salesforce Essentials Support Rating
70%

Choosing The Best Crm Software For You

When deciding whether Salesforce Essentials is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  • Decide what you need to achieve from using Salesforce Essentials
  • Does Salesforce Essentials suit your needs as a full Crm platform?
  • Fully understand the Salesforce Essentials crm platform and toolset. Do the Salesforce Essentials tools and resources align with your business needs?
  • Work out the budget available to implement a new Crm solution and does the offerings from Salesforce Essentials offer the features you need within the budget.
  • Sign up for a account with Salesforce Essentials. Ask for a callback and demo to finally check that the software is right for you.
  • Salesforce Essentials Review – Company Overview

    Full Company Name Salesforce
    Website URL http://www.salesforce.com
    Salesforce Phone Number +1 (800) 667-6389
    Year Founded 1999
    Salesforce Address San Francisco, CA
    Salesforce Employees (As per LinkedIn) 41,010
    Revenue $10,480
    Ownership NYSE: CRM
    Salesforce Twitter Handle @salesforce
    Salesforce Twitter Followers 486325
    Salesforce LinkedIn https://www.linkedin.com/company/3185/
    Main Software Features Contact & Account Management,

    Salesforce Essentials Pricing & Costs

    Essentials

    $25 per user / month

    What is Salesforce Essentials?

    Salesforce Essentials is a fully functional piece of crm software provided by Salesforce and is targeted for small to enterprise sized businesses.

    Salesforce was founded in 1999 in San Francisco, CA.

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Salesforce Essentials Free Trial

    Salesforce Essentials does not offer a free trial.

    While creating this Salesforce Essentials review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Salesforce Essentials Crm features further on in this Salesforce Essentials review.

    Is Salesforce Essentials The Best Crm platform available?

    Crm suppliers range from 1 man bands to giant companies; There is a lot out there. But, when it comes to selecting a Crm solution, there are numerous considerations that you must factor in. To be able to ensure that Salesforce Essentials is the best Crm solution to your small business, check out our guide below.

    Salesforce Essentials Features

    Salesforce Essentials offers advanced crm festures like Contact & Account Management,

    Salesforce Essentials Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    90%

    Salesforce Essentials Review - Ticket And Case Management Features & Rating

    Ticket And Case Management Features Rating
    Ticket Creation User Experience
    89%
    Ticket Response User Experience
    85%
    Workflow
    87%
    Response Automation
    87%
    Attachments/Screencasts
    88%
    Ticket Collaboration
    87%

    Salesforce Essentials Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating

    Salesforce Essentials Review - Customer Support Features & Rating

    Customer Support Features Rating

    Salesforce Essentials Review - Knowledge Share Features & Rating

    Knowledge Share Features Rating
    Knowledge Base
    80%
    Searchable Articles
    83%
    Community Forums
    83%

    Salesforce Essentials Review - Communication Features & Rating

    Communication Features Rating

    Salesforce Essentials Review - Calling Features & Rating

    Calling Features Rating

    Salesforce Essentials Review - Reporting & Analytics Features & Rating

    Reporting & Analytics Features Rating
    Social Monitoring
    90%
    Reporting
    91%
    Dashboards
    93%

    Salesforce Essentials Review - Interaction Features & Rating

    Interaction Features Rating
    Tickets and Tagging
    88%

    Salesforce Essentials Review - Internal Use Features & Rating

    Internal Use Features Rating
    Customization
    88%

    Salesforce Essentials Review - Contacts Features & Rating

    Contacts Features Rating
    Personalization
    89%
    Information Locater
    86%
    Record Prospect Data
    92%

    Salesforce Essentials Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating

    Salesforce Essentials Review - Insights Features & Rating

    Insights Features Rating
    Notes
    89%
    Sorts Prospects
    80%

    Salesforce Essentials Review - Platform Features & Rating

    Platform Features Rating
    Mobile User Support
    94%
    ITIL Compliance
    87%
    Customization
    88%
    Internationalization
    90%
    Performance & Reliability
    90%
    Integration APIs
    89%

    Salesforce Essentials Review - Communication Channels Features & Rating

    Communication Channels Features Rating
    Email to Case
    90%
    Social Integration
    88%

    Salesforce Essentials Review - Integration Features & Rating

    Integration Features Rating

    Salesforce Essentials Review - Call Center Features & Rating

    Call Center Features Rating
    Make, Receive, and Record Calls
    90%
    Customer and Contacts Database
    89%

    Salesforce Essentials Review - Self Service/Community Features & Rating

    Self Service/Community Features Rating
    Forums
    90%
    Knowledge Base
    90%
    Q&A
    90%

    Alternatives To Salesforce Essentials

    Salesforce Essentials not quite right for you? A Lot of people want crm software to aid their business goals. What is difficult is finding out whether or not the software you choose is right for your business. We have compiled a list of crm software that our reviewers voted best overall compared to Salesforce Essentials. Based on thousands of datapoints, you can see how Salesforce Essentials stacks up to their competitors, and find the best fit for your business.

    The Top 20 Salesforce Essentials alternatives are listed below

    CloudNet360

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About CloudNet360

    CloudNet360 was founded in 1999 in Mundelein ,United States.

    CloudNet360 offers sales automation and small business CRM solutions.

    PlanMill CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About PlanMill CRM

    PlanMill CRM was founded in 2001 in Helsinki,Finland.

    None

    Infor CloudSuite Customer Relationship Management CRM

    Overall rating 60%
    Setup Rating 48%
    Ease Of Use Rating 62%
    Support Rating 59%
    About Infor CloudSuite Customer Relationship Management CRM

    Infor CloudSuite Customer Relationship Management CRM was founded in 2002 in New York, NY.

    With Infor CRM, connecting with your customers is easy, engaging, and affordable. From tracking prospect calls and meetings, to updating sales forecasts, it's all readily available for you and your team - both in the office and in the field.

    solve 360

    Overall rating 76%
    Setup Rating 42%
    Ease Of Use Rating 78%
    Support Rating 85%
    About solve 360

    solve 360 was founded in 2000 in Calgary, Canada.

    Modern Cloud CRM With Benefits

    Collectivei

    Overall rating 98%
    Setup Rating 100%
    Ease Of Use Rating 98%
    Support Rating 99%
    About Collectivei

    Collectivei was founded in 2007 in New York, NY.

    Collective[i] is a holistic sales transformation application used by the world's most advanced sales organizations to align their selling activities with how B2B buyers buy. Collective[i] clients have access to daily predictive forecasting along with guidance that helps them maximize the value of their time and relationships throughout the lifecycle of each opportunity in their pipeline.

    GCRM Customer Relationship Management

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About GCRM Customer Relationship Management

    GCRM Customer Relationship Management was founded in 2011 in Jaipur, India.

    GCRM: Customer Relationship Management is an application of the processes and practices by firms operating in multiple countries.

    Clienteer

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 100%
    About Clienteer

    Clienteer was founded in 1998 in New York, NY.

    Clienteer is a CRM platform designed specifically for hedge funds & other asset managers to assist in the workflows related to investor relations, sales & marketing, operations, and compliance.

    MyBusiness CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About MyBusiness CRM

    MyBusiness CRM was founded in 2005 in Petah.

    Mybusiness provides cutting edge, cloud based CRM.Created by a veteran team of SaaS experts from the CRM software arena, the MyBusiness offering is geared towards businesses looking for solutions at the highest level. Their top-tier customer-base includes clients from broad ranging branches of commerce, including industry, services and hi-tech The MyBusiness system was designed with an emphasis on rapid performance, air-tight data security and an advanced, yet user-friendly web UI.

    Saysimple Bv

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Saysimple Bv

    Saysimple Bv was founded in 2017 in Amsterdam , The Netherlands.

    None

    OneDigiFlow

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About OneDigiFlow

    OneDigiFlow was founded in 2015 in Hyderabad,India.

    OneDigiFlow's simple and easy to use interface helps you follow potential customers through the sales cycle, Manage projects & tasks at a glance,

    MYCO Suite

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About MYCO Suite

    MYCO Suite was founded in 2010 in Amazon, United States.

    Manage Your Company Online (MYCO) in an easy to use online collaboration suite. Enjoy one user interface, one dashboard and one control panel for your entire business. Users can customize modules and determine what colleagues view.

    BSI CRM

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 100%
    About BSI CRM

    BSI CRM was founded in 1996 in Baar ,Switzerland.

    Whether B2C, B2B, department or group: BSI CRM adapts to your business, your processes and your IT environment, and not vice versa.

    Salesflare

    Overall rating 94%
    Setup Rating 95%
    Ease Of Use Rating 90%
    Support Rating 95%
    About Salesflare

    Salesflare was founded in 2014 in Antwerp, Belgium.

    Salesflare is the intelligent sales CRM that helps you sell more with less work.

    Sellsation CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Sellsation CRM

    Sellsation CRM was founded in 2016 in Linz , Austria.

    Increase sales and customer engagement in just a few weeks!

    SalesCRM Plus

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About SalesCRM Plus

    SalesCRM Plus was founded in 2015 in Bangalore,USA.

    SalesCRM+ allows you to achieve more in less time using AI, Machine learning, Predictive analysis, Pattern reading and more. Tools that learn by time and matures.

    Salesforce CRM

    Overall rating 84%
    Setup Rating 71%
    Ease Of Use Rating 78%
    Support Rating 78%
    About Salesforce CRM

    Salesforce CRM was founded in 1999 in San Francisco, CA.

    Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    Strategic B2B CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Strategic B2B CRM

    Strategic B2B CRM was founded in 2005 in Ahmedabad, India.

    In Business to Business, Volumes of the transaction are quite high and the value per transaction is much higher which cannot be stored and managed haphazardly. StrategicERP B2B CRM system helps businesses in a situation like launching a spaceship into outer space. We understand every opportunity worth millions plus and businesses will require a smart tool to break from the gravitational powers and get the highest business effectiveness with automation of B2B CRM solution. Here, StrategicERP B2B CRM software is comprehensive for the B2B segment.

    VelaCRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 50%
    Support Rating 40%
    About VelaCRM

    VelaCRM was founded in 2014 in London, England.

    VelaCRM is a customised lead and resource management tool.

    Simpleview DMS

    Overall rating 74%
    Setup Rating 50%
    Ease Of Use Rating 78%
    Support Rating 100%
    About Simpleview DMS

    Simpleview DMS was founded in 1991 in Tucson, USA.

    Utilized by more destinations than any other platform. Offering seamless integration with more than 20 programs. A customizable user interface and endless support.

    Gro CRM

    Overall rating 60%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Gro CRM

    Gro CRM was founded in 2016 in San Francisco,United States.

    Gro CRM has all the standard CRM features plus integrated ERP features like inventory, invoicing and more. No need to have multiple systems or apps anymore! Gro CRM is sn all-in-one Mac CRM solution for users and their team.