Salesforce CRM Guide – Read our In-Depth Salesforce CRM Review

Salesforce CRM is a fully functional Crm software platform.

This Salesforce CRM review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Salesforce CRM review contains the most recent information about Salesforce CRM.

If you're looking for new Crm software then so many facts may be perplexing for you. Finding new Crm software requires expert assessing skills and thorough understanding. You will need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you need to choose the right Crm software provider who will be transparent with you always.

Within this fast-paced world of business software, you'll need guidance to make correct decisions. Salesforce CRM is just one such piece of Crm software which will enhance your business. It's important that you understand all about Salesforce CRM before you invest your cash in their software.

Our entire Salesforce CRM Review covers all you need to learn about their Crm software. A good piece of Crm software can ease multiple burdens within a business and provide you positive ROI. If you would like to make a good return on investment, you must use Crm products that aligns with your business needs.

There is no sure-fire method to ensure a good ROI; therefore, you should carefully analyze any new Crm software before you select them. It is a common misconception that all Crm products will be exactly the same, but that's not correct. Wrong judgment, in the beginning, can set your business in reverse.

Salesforce is a provider of crm software which has paved its way successfully over the years and provides one of the best Crm software on the market. Within this review, we've attempted to collate a number of the important aspects of Salesforce CRM. This review will allow you to understand whether software from Salesforce is a fantastic fit for your needs or not. We've tried to breakdown all of the qualities and fees for your advantage.

Salesforce CRM Ratings

Salesforce CRM Overall Rating
84%
Salesforce CRM Ease Of Setup Rating
71%
Salesforce CRM Ease Of Use Rating
78%
Salesforce CRM Support Rating
78%

Choosing The Best Crm Software For Your Business

When deciding whether Salesforce CRM is the most appropriate crm software for your business there are 5 things to consider and do to make the right choice:

  • Work out what you need to achieve from using Salesforce CRM
  • Does Salesforce CRM suit your needs as a full Crm platform?
  • Fully understand the Salesforce CRM crm platform and tools. Do the Salesforce CRM tools and resources align with your business needs?
  • Decide the budget available to implement a new Crm solution and do the solutions from Salesforce CRM offer the features you need within the budget.
  • Sign up for a account with Salesforce CRM. Ask for a callback and demo to finally check that the software is right for you.
  • Salesforce CRM Review – Overview

    Full Company Name Salesforce
    Website URL http://www.salesforce.com
    Salesforce Phone Number +1 (800) 667-6389
    Year Founded 1999
    Salesforce Address San Francisco, CA
    Salesforce Employees (As per LinkedIn) 41,010
    Revenue $10,480
    Ownership NYSE: CRM
    Salesforce Twitter Handle @salesforce
    Salesforce Twitter Followers 486325
    Salesforce LinkedIn https://www.linkedin.com/company/3185/
    Main Software Features Breadth of Partner Applications - CRM, Contact & Account Management, Performance and Reliability - CRM,

    Salesforce CRM Pricing & Costs

    Sales Essentials Edition

    $25 user per month

    Professional Edition

    $75 user per month

    Enterprise Edition

    $150 user per month

    Unlimited Edition

    $300 user per month

    What is Salesforce CRM?

    Salesforce CRM is a fully functional piece of crm software provided by Salesforce and is targeted for small to enterprise sized businesses.

    Salesforce was founded in 1999 in San Francisco, CA.

    Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    Salesforce CRM Free Trial

    Salesforce CRM does not offer a free trial.

    While creating this Salesforce CRM review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Salesforce CRM Crm features further on in this Salesforce CRM review.

    Is Salesforce CRM The Best Crm platform available?

    Crm providers range from 1 man bands to giant companies; There's a lot out there. But, when it comes to selecting a Crm solution, there are numerous factors that you must factor in. In order to ensure that Salesforce CRM is the best Crm solution to your business, check out our guide below.

    Salesforce CRM Features

    Salesforce CRM provides advanced crm festures like Breadth of Partner Applications - CRM, Contact & Account Management, Performance and Reliability - CRM,

    Salesforce CRM Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    87%
    Partner Relationship Mgmt. (PRM)
    82%
    Opportunity & Pipeline Mgmt.
    86%
    Task / Activity Management
    82%
    Territory & Quota Management
    79%
    Desktop Integration
    81%
    Product & Price List Management
    79%
    Quote & Order Management
    80%
    Customer Contract Management
    83%

    Salesforce CRM Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    78%
    Campaign Management
    80%
    Lead Management
    84%
    Marketing ROI Analytics
    79%

    Salesforce CRM Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    82%
    Customer Support Portal
    80%
    Knowledge Base
    81%
    Call Center Features
    79%
    Support Analytics
    81%

    Salesforce CRM Review - Reporting & Analytics Features & Rating

    Reporting & Analytics Features Rating
    Reporting
    84%
    Dashboards
    84%
    Forecasting
    81%

    Salesforce CRM Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating
    Social Collaboration Features
    78%
    Social Network Integration
    77%
    Mobile User Support
    76%

    Salesforce CRM Review - Platform Features & Rating

    Platform Features Rating
    Customization
    84%
    Workflow Capability
    83%
    User, Role, and Access Management
    85%
    Internationalization
    83%
    Sandbox / Test Environments
    84%
    Document & Content Mgmt.
    79%
    Performance and Reliability
    87%
    Output Document Generation
    80%

    Salesforce CRM Review - Integration Features & Rating

    Integration Features Rating
    Data Import & Export Tools
    83%
    Integration APIs
    84%
    Breadth of Partner Applications
    87%

    Alternatives To Salesforce CRM

    Salesforce CRM not quite right for you? Many people want crm software to help with business goals. What is challenging is finding out whether or not a piece of software you choose is right for you. We have compiled a list of crm software that our reviewers voted best overall compared to Salesforce CRM. Based on thousands of datapoints, you can see how Salesforce CRM matches up to their competitors, and find the best fit for your business.

    The Top 20 Salesforce CRM alternatives are listed below

    Naviga Ad

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Naviga Ad

    Naviga Ad was founded in 2013 in Bloomington, MN.

    Naviga Ad facilitates user-friendly and efficient selling in any possible combination of your print, digital and broadcast medias publications.

    KulaHub

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About KulaHub

    KulaHub was founded in 2009 in Harrogate, United Kingdom.

    KulaHub is a fully integrated set of CRM and marketing tools rarely found all in one system, without the need to export data or plug in APIs

    Leadscore.io

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Leadscore.io

    Leadscore.io was founded in 2013 in Berlin,Germany.

    Leadscore is a Sales & Marketing Management solution designed for small companies.

    Salesnet

    Overall rating 90%
    Setup Rating 83%
    Ease Of Use Rating 85%
    Support Rating 93%
    About Salesnet

    Salesnet was founded in 1977 in Redwood Shores, CA.

    Salesnet provides CRM that goes way beyond lead and contact management to give you true visibility into the sales pipeline and how it is changing over time.

    Inboundio

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Inboundio

    Inboundio was founded in 2013 in Bangalore,India.

    World's Most Powerful Inbound Marketing Software

    solve 360

    Overall rating 76%
    Setup Rating 42%
    Ease Of Use Rating 78%
    Support Rating 85%
    About solve 360

    solve 360 was founded in 2000 in Calgary, Canada.

    Modern Cloud CRM With Benefits

    QuinataCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About QuinataCRM

    QuinataCRM was founded in 2002 in Graveley, United Kingdom.

    Simple to use CRM for small business

    Venntive

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Venntive

    Venntive was founded in 2010 in San Francisco, United States.

    Venntive offers integrated marketing, sales and customer success platform.

    LEADTRACK Software

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About LEADTRACK Software

    LEADTRACK Software was founded in 1979 in Indiana,USA.

    Over the past four decades LEADTRACK has been the leader in providing sales lead management, CRM and sales lead tracking software.

    PipelineDeals

    Overall rating 86%
    Setup Rating 88%
    Ease Of Use Rating 88%
    Support Rating 89%
    About PipelineDeals

    PipelineDeals was founded in 2006 in Seattle, WA.

    PipelineDeals is the first sales productivity platform to combine sales engagement and CRM in one simple app

    CampaignerCRM

    Overall rating 80%
    Setup Rating 83%
    Ease Of Use Rating 94%
    Support Rating 85%
    About CampaignerCRM

    CampaignerCRM was founded in 1995 in Los Angeles, California.

    CampaignerCRM provides you a powerful, next generation CRM system that is complete with easy to use features to help you close more deals. You have real-time, anywhere access to your leads, contacts, information, your reports and more.

    SprinxCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SprinxCRM

    SprinxCRM was founded in 1996 in Prague, Czech Republic.

    CRM application built to stay current with recent technologies and trends.

    GleanView

    Overall rating 94%
    Setup Rating 50%
    Ease Of Use Rating 97%
    Support Rating 87%
    About GleanView

    GleanView was founded in 2015 in Jacksonville, FL.

    GleanView combines CRM, Marketing Automation and Advanced Analytics into one integrated SaaS platform.

    SuiteCRM

    Overall rating 40%
    Setup Rating 50%
    Ease Of Use Rating 33%
    Support Rating 83%
    About SuiteCRM

    SuiteCRM was founded in 2005 in Stirling , Scotland.

    SuiteCRM is an open source customer relationship management (CRM) application.

    Apis CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Apis CRM

    Apis CRM was founded in 2004 in London,United Kingams.

    A One Source Solution for your Business from Marketing, through Sales to Customer Processing and Handling

    Bizstim Business Management Software

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 75%
    Support Rating 50%
    About Bizstim Business Management Software

    Bizstim Business Management Software was founded in 2017 in Hamilton, Canada.

    Bizstim Business Management Software is a business software for service companies and individuals. It offers features for scheduling, HR, client relations management, and accounting.

    Revamp CRM

    Overall rating 88%
    Setup Rating 50%
    Ease Of Use Rating 91%
    Support Rating 83%
    About Revamp CRM

    Revamp CRM was founded in 2005 in Minneapolis, MN.

    Sales & Marketing CRM for small business and etailers

    Oracle EBS CRM

    Overall rating 76%
    Setup Rating 77%
    Ease Of Use Rating 80%
    Support Rating 79%
    About Oracle EBS CRM

    Oracle EBS CRM was founded in 1977 in Redwood Shores, CA.

    Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

    Thryv

    Overall rating 88%
    Setup Rating 82%
    Ease Of Use Rating 87%
    Support Rating 92%
    About Thryv

    Thryv was founded in 2012 in Dallas, TX.

    Thryv is simple small software to help small businesses manage their time, communicate with clients, and get paid.

    Ontraport

    Overall rating 84%
    Setup Rating 80%
    Ease Of Use Rating 80%
    Support Rating 90%
    About Ontraport

    Ontraport was founded in 2008 in Santa Barbara, CA.

    Ontraport is an all-in-one integrated platform that delivers essential business features, including a powerful CRM system, membership sites, one-click WordPress hosting, outstanding email delivery, payment processing, direct-mail printing, affiliate management, and our innovative business automation suite.