Pega Customer Engagement Suite Guide – Read our In-Depth Pega Customer Engagement Suite Review

Pega Customer Engagement Suite is a fully functional Crm software platform.

This Pega Customer Engagement Suite review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Pega Customer Engagement Suite review contains the most recent information about Pega Customer Engagement Suite.

If you're looking for new Crm software then so many details will be confusing for you. Finding new Crm software demands expert analyzing skills and thorough knowledge. You will need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you need to select the ideal Crm software provider who will be transparent with you always.

Within this fast-paced universe of business software, you will need guidance to make correct decisions. Pega Customer Engagement Suite is just one such piece of Crm software that will enhance your business. It's crucial to know about Pega Customer Engagement Suite until you invest your money in their software.

Our full Pega Customer Engagement Suite Review covers all you will need to learn about their Crm software. A good piece of Crm software can ease multiple burdens within a business and give you favorable ROI. If you want to make a good return on investment, you should use Crm products that contrasts with your business needs.

There's absolutely no sure-fire way to guarantee a good ROI; thus, you should carefully analyze any new Crm software before you choose them. It is a frequent misconception that all Crm software are the same, but that is not true. Wrong judgment, initially, can set your business back.

Pegasystems is a provider of crm software which has forged its way successfully over the years and provides one of the best Crm software on the market. Within this review, we have tried to collate all of the vital facets of Pega Customer Engagement Suite. This review can help you to know whether software from Pegasystems is a good fit for your needs or not. We've attempted to breakdown all of the qualities and charges for your convenience.

Pega Customer Engagement Suite Ratings

Pega Customer Engagement Suite Overall Rating
84%
Pega Customer Engagement Suite Ease Of Setup Rating
83%
Pega Customer Engagement Suite Ease Of Use Rating
83%
Pega Customer Engagement Suite Support Rating
74%

Choosing The Best Crm Software For Your Business

When choosing whether Pega Customer Engagement Suite is the best crm software for your business there are 5 things to consider and do to make the right choice:

  • Detail Out what you need to achieve from using Pega Customer Engagement Suite
  • Does Pega Customer Engagement Suite suit your needs as a full Crm platform?
  • Fully research the Pega Customer Engagement Suite crm platform and toolset. Do the Pega Customer Engagement Suite tools and resources stack up against your business needs?
  • Work out the budget available to implement a new Crm solution and do the offerings from Pega Customer Engagement Suite offer the features you need within the budget.
  • Register for a account with Pega Customer Engagement Suite. Ask for a callback and demo to finally check that the solution is right for you.
  • Pega Customer Engagement Suite Review – Overview

    Full Company Name Pegasystems
    Website URL http://www.pega.com
    Pegasystems Phone Number +1 (617) 374 9600
    Year Founded 1983
    Pegasystems Address Cambridge, MA
    Pegasystems Employees (As per LinkedIn) 5,212
    Revenue $840
    Ownership NASDAQ: PEGA
    Pegasystems Twitter Handle @pega
    Pegasystems Twitter Followers 47790
    Pegasystems LinkedIn https://www.linkedin.com/company/pegasystems
    Main Software Features Campaign Management, Reporting - CRM, Email Marketing,

    Pega Customer Engagement Suite Pricing & Costs

    Salesforce CRMSales Essentials Edition

    $25 user per month

    Microsoft Dynamics 365 SalesCustomer Engagement Plan

    $115 user per month

    Sugar Sell (formerly SugarCRM)Sugar Sell

    $80 user per month

    What is Pega Customer Engagement Suite?

    Pega Customer Engagement Suite is a fully functional piece of crm software provided by Pegasystems and is targeted for small to enterprise sized businesses.

    Pegasystems was founded in 1983 in Cambridge, MA.

    Pega is helping enterprises become future empowered by revolutionizing their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform. With Pega, the world’s leading brands sense customer moments of need in real-time, act using prescriptive, analytic-driven insights and adapt based on the results of every interaction­ to optimize future performance.

    Pega Customer Engagement Suite Free Trial

    Pega Customer Engagement Suite does not offer a free trial.

    While creating this Pega Customer Engagement Suite review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Pega Customer Engagement Suite Crm features further on in this Pega Customer Engagement Suite review.

    Is Pega Customer Engagement Suite The Best Crm platform In The World?

    Crm suppliers vary from 1 man bands to giant companies; There is a whole lot out there. But, when it comes to selecting a Crm solution, there are numerous considerations you have to factor in. In order to ensure that Pega Customer Engagement Suite is the best Crm solution for your business, check out our guide below.

    Pega Customer Engagement Suite Features

    Pega Customer Engagement Suite provides advanced crm festures like Campaign Management, Reporting - CRM, Email Marketing,

    Pega Customer Engagement Suite Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    83%
    Partner Relationship Mgmt. (PRM)
    86%
    Opportunity & Pipeline Mgmt.
    83%
    Task / Activity Management
    83%
    Territory & Quota Management
    81%
    Desktop Integration
    83%
    Product & Price List Management
    89%
    Quote & Order Management
    86%
    Customer Contract Management
    88%

    Pega Customer Engagement Suite Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    89%
    Campaign Management
    92%
    Marketing ROI Analytics
    83%

    Pega Customer Engagement Suite Review - Channel Functionality Features & Rating

    Channel Functionality Features Rating

    Pega Customer Engagement Suite Review - Data Integration Features & Rating

    Data Integration Features Rating

    Pega Customer Engagement Suite Review - Campaign Management & Optimization Features & Rating

    Campaign Management & Optimization Features Rating

    Pega Customer Engagement Suite Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    86%
    Customer Support Portal
    87%
    Knowledge Base
    78%
    Call Center Features
    87%

    Pega Customer Engagement Suite Review - Data Analysis & Optimization Features & Rating

    Data Analysis & Optimization Features Rating

    Pega Customer Engagement Suite Review - Analytics & Administration Features & Rating

    Analytics & Administration Features Rating

    Pega Customer Engagement Suite Review - Reporting & Analytics Features & Rating

    Reporting & Analytics Features Rating
    Reporting
    89%
    Dashboards
    86%
    Forecasting
    80%

    Pega Customer Engagement Suite Review - Platform Features & Rating

    Platform Features Rating

    Pega Customer Engagement Suite Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating

    Pega Customer Engagement Suite Review - Integration Features & Rating

    Integration Features Rating

    Pega Customer Engagement Suite Review - Campaign Management Features & Rating

    Campaign Management Features Rating

    Pega Customer Engagement Suite Review - Targeting Features & Rating

    Targeting Features Rating

    Alternatives To Pega Customer Engagement Suite

    Looking for alternatives to Pega Customer Engagement Suite? Tons of businesses want crm software to help with business goals. What is challenging is finding out whether or not a piece of software you choose is right for your business. We have compiled a list of crm software that our reviewers voted best overall compared to Pega Customer Engagement Suite. Based on thousands of datapoints, you can see how Pega Customer Engagement Suite matches up to their competitors, and find the best fit for your business.

    The Top 20 Pega Customer Engagement Suite alternatives are listed below

    SwiftCloud

    Overall rating 84%
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    About SwiftCloud

    SwiftCloud was founded in 2012 in United States.

    SwiftCloud is a free business-first social network and productivity platform.

    1CRM

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 90%
    Support Rating 100%
    About 1CRM

    1CRM was founded in 1997 in British Columbia, Canada.

    Customer Relationship & Business Management

    itracMarketer

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 100%
    About itracMarketer

    itracMarketer was founded in 2003 in Ontario, Canada.

    itracMarketer powers your digital marketing with time saving automated campaigns and lead capture, is tailored for your customer interactions, and provides reliable, personal touch service.

    SmatCompany CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SmatCompany CRM

    SmatCompany CRM was founded in 2000 in Denver, Colorado.

    Our flagship product a hosted CRM product that is simple, easy to use, affordable, and has everything you need right out of the box.

    OpenCRM

    Overall rating 90%
    Setup Rating 82%
    Ease Of Use Rating 90%
    Support Rating 95%
    About OpenCRM

    OpenCRM was founded in 2005 in Richmond,United Kingdom.

    Cloud CRM solution will help you grow your business without having to pay astronomical prices.

    FIVE CRM

    Overall rating 88%
    Setup Rating 50%
    Ease Of Use Rating 88%
    Support Rating 40%
    About FIVE CRM

    FIVE CRM was founded in 1991 in Chippenham, Wiltshire.

    FIVE CRM offers a suite of customisable sales and marketing solutions, dedicated to helping organizations develop and grow.

    Ardexus CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About Ardexus CRM

    Ardexus CRM was founded in 1998 in Ontario, Canada.

    WebMode 4 is a Web-based CRM application running on IBM Domino. It is run and administered entirely through a Web browser, and does not require IBM Lotus Notes.

    Relenta CRM

    Overall rating 98%
    Setup Rating 94%
    Ease Of Use Rating 95%
    Support Rating 96%
    About Relenta CRM

    Relenta CRM was founded in 2004 in Miami, FL.

    Relenta CRM is a simple and effective email-based CRM. Relenta CRM works by automatically linking all sent and received email to contact timelines.

    AdSystem

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 100%
    About AdSystem

    AdSystem was founded in 1986 in Salt Lake City, United States.

    AdSystem is the core of a family of products designed to give you a powerful competitive edge. Companies that invest in AdSystem gain better control of their business, improve their cash flow and have instant access to an arsenal of information.

    InStream

    Overall rating 84%
    Setup Rating 84%
    Ease Of Use Rating 87%
    Support Rating 89%
    About InStream

    InStream was founded in 2015 in Poznan, Poland.

    InStream is a CRM software, which combines many online communication channels into one simple platform. It helps small enterprises to build relationships with customers and creates tools for more efficient work.

    SmartTouch CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SmartTouch CRM

    SmartTouch CRM was founded in 2009 in Austin, USA.

    SmartTouch CRM is a solution that includes tools for sales & marketing performance reporting, sales automation, contact record management, and more for real estate professionals.

    SuperOffice CRM

    Overall rating 96%
    Setup Rating 50%
    Ease Of Use Rating 92%
    Support Rating 83%
    About SuperOffice CRM

    SuperOffice CRM was founded in 1990 in Oslo, Norway.

    CRM Software

    FunnelMaker

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About FunnelMaker

    FunnelMaker was founded in 2012 in Dallas,United States.

    CRM, Email Marketing, Social Media, and more. Your all-in-one business solution.

    SalesUp!

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 100%
    About SalesUp!

    SalesUp! was founded in 2009 in Cancún , Mexico.

    SalesUp! facilitates the performance of daily activities to sales executives and managers. Managers give them control and allow them to standardize the phases of their entire sales process, in order to have visibility of the status of each client.

    Prospect CRM

    Overall rating 94%
    Setup Rating 50%
    Ease Of Use Rating 94%
    Support Rating 96%
    About Prospect CRM

    Prospect CRM was founded in 2000 in Stokenchurch, England.

    CRM solutions for all businesses with market leading flexibility, integration and mobility.

    Tango CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Tango CRM

    Tango CRM was founded in 2003 in Vilnius, Lithuania.

    Tango CRM is a CRM software solution to manage all customer data in a single database.

    H2O Works

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About H2O Works

    H2O Works was founded in 2012 in Mumbai,India.

    Best SFA, rated 4.5 star by the end users in terms of user-interface, saving time, support up time, this sales pioneers a patented process through which the detailing and reporting bottlenecks faced by the sales workforce is minimized and strategic business decisions are maximized.

    CloudCC

    Overall rating 78%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About CloudCC

    CloudCC was founded in 2008 in Santa Clara,United States.

    CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more, CloudCC provide SaaS and PaaS, you can find out a CRM solution we can do for you.

    Onsite CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 67%
    Support Rating 40%
    About Onsite CRM

    Onsite CRM was founded in 2012  in Irvine,United States.

    Onsite CRM was founded with unique insight in cutting edge technology and marketing to fill the void in today’s lead management systems. There are many CRM options on the market, however the engineers of Onsite CRM have decades of experience in multiple facets of end to end business solutions. That experience coupled with an exceptional design team allows us to to provide the perfect solution for your business.

    XLR8

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About XLR8

    XLR8 was founded in 2010 in Plano,USA.

    XLR8 is the highly customized solution for Financial Services such as: Financial Advisory, Wealth Management, Personal Insurance, Commercial Insurance, and Corporate Plans, etc.