Freshsales Guide ‚Äď Read our In-Depth Freshsales Review

Freshsales is a fully functional Crm software platform.

This Freshsales review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Freshsales review contains the most recent information about Freshsales.

If you're looking for new Crm software then so many details will be confusing for you. Finding new Crm software requires expert analyzing skills and thorough knowledge. You will need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you have to select the right Crm software provider who'll be transparent with you constantly.

In this fast-paced world of business software, you'll need advice to make correct decisions. Freshsales is one such piece of Crm software which will enhance your business. It's crucial that you know about Freshsales until you invest your cash in their software.

Our full Freshsales Review covers all you will need to learn about their Crm software. A good piece of Crm software can ease multiple burdens within a business and provide you favorable ROI. If you want to earn a good return on investment, you should use Crm products that contrasts with your business needs.

There is no sure-fire way to ensure a good ROI; therefore, you should carefully analyze any new Crm software before you choose them. It's a common misconception that all Crm products will be the same, but that is not correct. Wrong judgment, in the beginning, can put your business back.

Freshworks is a provider of crm software that has paved its way successfully over the years and provides one of the best Crm software on the market. In this review, we have tried to collate some of the vital aspects of Freshsales. This review will allow you to know whether software from Freshworks is a fantastic fit for your needs or not. We have attempted to breakdown all the qualities and fees for your advantage.

Freshsales Ratings

Freshsales Overall Rating
94%
Freshsales Ease Of Setup Rating
90%
Freshsales Ease Of Use Rating
92%
Freshsales Support Rating
90%

Choosing The Best Crm Software For You

When choosing whether Freshsales is the best crm software for your business there are 5 things to consider and do to make the right choice:

  • Detail Out what you need to achieve from using Freshsales
  • Does Freshsales achieve your needs as a full Crm platform?
  • Fully research the Freshsales crm platform and tools. Do the Freshsales tools and resources align with your business needs?
  • Work out the budget available to implement a new Crm solution and does the offerings from Freshsales offer the features you need within the budget.
  • Register for a account with Freshsales. Ask for a callback and demo to finally check that the solution is right for you.
  • Freshsales Review ‚Äď Overview

    Full Company Name Freshworks
    Website URL https://www.freshworks.com/
    Freshworks Phone Number +1 (866) 832-3090
    Year Founded 2010
    Freshworks Address San Mateo, CA
    Freshworks Employees (As per LinkedIn) 2,928
    Revenue Unknown
    Ownership Private
    Freshworks Twitter Handle @FreshworksInc
    Freshworks Twitter Followers 6379
    Freshworks LinkedIn https://www.linkedin.com/company/1377014/
    Main Software Features Contact & Account Management, Performance and Reliability - CRM, Lead Management,

    Freshsales Pricing & Costs

    Sprout

    $0 per user per month

    Blossom

    $12 per user per month

    Garden

    $25 per user per month

    Estate

    $49 per user per month

    Forest

    $79 per user per month

    What is Freshsales?

    Freshsales is a fully functional piece of crm software provided by Freshworks and is targeted for small to enterprise sized businesses.

    Freshworks was founded in 2010 in San Mateo, CA.

    Freshsales is a sales CRM built to help you stop juggling between multiple tools. Itís ideal for small businesses and refreshing for enterprises.

    Freshsales Free Trial

    Freshsales does not offer a free trial.

    While creating this Freshsales review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Freshsales Crm features further on in this Freshsales review.

    Is Freshsales The Best Crm platform In The World?

    Crm providers vary from one man bands to giant conglomerates; There is a lot out there. However, when it comes to choosing a Crm solution, there are numerous factors that you must factor in. In order to ensure that Freshsales is the best Crm solution for your business, take a look at our guide below.

    Freshsales Features

    Freshsales provides advanced crm festures like Contact & Account Management, Performance and Reliability - CRM, Lead Management,

    Freshsales Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    90%
    Partner Relationship Mgmt. (PRM)
    84%
    Opportunity & Pipeline Mgmt.
    88%
    Task / Activity Management
    85%
    Territory & Quota Management
    85%
    Desktop Integration
    89%
    Product & Price List Management
    82%
    Quote & Order Management
    82%
    Customer Contract Management
    85%

    Freshsales Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    85%
    Campaign Management
    85%
    Lead Management
    90%

    Freshsales Review - Integrated Workflows Features & Rating

    Integrated Workflows Features Rating
    Task Management
    91%
    Email Tracking/Automation
    89%
    Calls and Voice
    85%
    Other Outreach Options
    89%
    CRM Integration
    90%

    Freshsales Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    87%
    Customer Support Portal
    88%
    Knowledge Base
    88%
    Call Center Features
    85%
    Support Analytics
    85%

    Freshsales Review - Calling Features & Rating

    Calling Features Rating
    Record Calls
    90%
    Generate Location
    89%
    Call Types
    87%
    Click-to-Call
    92%

    Freshsales Review - Analytics Features & Rating

    Analytics Features Rating
    Open Rates
    92%
    Link Activity
    90%

    Freshsales Review - Repeatability And Reportability Features & Rating

    Repeatability And Reportability Features Rating
    Content Management
    92%
    Workflow Management
    91%
    Workflow Performance
    91%
    Sales Coaching and Insights
    89%

    Freshsales Review - Reporting & Analytics Features & Rating

    Reporting & Analytics Features Rating
    Reporting
    85%
    Dashboards
    87%
    Forecasting
    85%

    Freshsales Review - Contacts Features & Rating

    Contacts Features Rating
    Personalization
    92%
    Information Locater
    91%
    Record Prospect Data
    91%

    Freshsales Review - Customizations Features & Rating

    Customizations Features Rating
    Email Platform Integration
    92%
    Email Scheduling
    94%
    Notifications
    91%
    Email Categorization
    88%
    Templates
    91%

    Freshsales Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating
    Social Collaboration Features
    84%
    Social Network Integration
    83%
    Mobile User Support
    86%

    Freshsales Review - Insights Features & Rating

    Insights Features Rating
    Notes
    92%
    Daily Summary
    92%
    Automated Voicemails
    90%
    Automated Emails
    91%
    Sorts Prospects
    91%

    Freshsales Review - Platform Features & Rating

    Platform Features Rating
    Customization
    85%
    Workflow Capability
    87%
    User, Role, and Access Management
    88%
    Internationalization
    84%
    Sandbox / Test Environments
    80%
    Document & Content Mgmt.
    81%
    Performance and Reliability
    90%
    Output Document Generation
    80%

    Freshsales Review - Integration Features & Rating

    Integration Features Rating
    Data Import & Export Tools
    85%
    Integration APIs
    84%
    Breadth of Partner Applications
    80%

    Alternatives To Freshsales

    Freshsales not quite right for you? Many companies want crm software to help with business goals. What's challenging is finding out whether or not a piece of software you choose is right for you. We have compiled a list of crm software that our reviewers voted best overall compared to Freshsales. Based on thousands of datapoints, you can see how Freshsales matches up to the competition, and find the best fit for your business.

    The Top 20 Freshsales alternatives are listed below

    Cerrebro

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Cerrebro

    Cerrebro was founded in 2001† in Gurgaon,India.

    Cerrebro is a cloud-based, end-to-end CRM & field team management application, that connects your workers, customers, back-office and management seamlessly across devices. You can manage it all from anywhere through a simple dashboard interface, and redefine productivity regardless of industry.

    CloudNet360

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About CloudNet360

    CloudNet360 was founded in 1999 in Mundelein ,United States.

    CloudNet360 offers sales automation and small business CRM solutions.

    Creedenz CXM

    Overall rating 70%
    Setup Rating 50%
    Ease Of Use Rating 50%
    Support Rating 40%
    About Creedenz CXM

    Creedenz CXM was founded in 2012 in Corona, CA.

    CXM will allow you to manage and grow your business with highly customizable options and full support and without the limitations of traditional CRM software

    FRM Solutions

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About FRM Solutions

    FRM Solutions was founded in 2012 in Atlanta,United States.

    FRM Solutions is a robust, out- of-the-box solution tailored specifically to the needs of franchisors for the management of potential and existing franchised relationships.

    UPilot

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About UPilot

    UPilot was founded in 2016 in Bangalore,India.

    an advanced CRM that gives you a true role-based access with 6 plus addon features at a reasonable price to help your business scale from $2 to $100Million, that will be enthusiastically adopted by your staff.

    Alore CRM

    Overall rating 30%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Alore CRM

    Alore CRM was founded in 2017 in Singapore, Singapore.

    Alore is an AI-powered integrated CRM and inbound marketing platform.

    Salesforce CRM

    Overall rating 84%
    Setup Rating 71%
    Ease Of Use Rating 78%
    Support Rating 78%
    About Salesforce CRM

    Salesforce CRM was founded in 1999 in San Francisco, CA.

    Salesforce Sales Cloud CRM helps you close deals faster from anywhere, anytime.

    iEnterprise CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About iEnterprise CRM

    iEnterprise CRM was founded in 1995 in Piscataway,United States .

    Your end to end wireless CRM solution to manage all aspects of your daily business life while in or away from the office.

    Collections CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Collections CRM

    Collections CRM was founded in 2009 in Skelmersdale, England.

    Collections CRM is a fully comprehensive debt recovery system including debtor analysis and court management helping a quicker turnaround on all debtor cases.

    Indydesk Sales CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Indydesk Sales CRM

    Indydesk Sales CRM was founded in 2012 in Gurugram,††India.

    Indydesk Sales is a simple, easy to use, customizable sales CRM tool to manage all your leads, pipelines, tasks, & team. It covers all the major touch points in the sales journey from a lead to a customer. It helps you to achieve more sales with less stress. With our tool, you could easily handle the following activities: 1. Visualize & Analise Your Revenue Opportunities 2. Create Custom Pipelines & assign leads in stages 3. Integrate Your Lead Source & automatically fill leads 4. Import your existing leads & perform actions 5. Prioritize More Leads With Pipeline 6, Put more efforts on leads with high conversion probability 7. Manage Team & Tasks Seamlessly 8. Create, assign & handle tasks among your team with ease 9. Manage Meetings & Appointments 10. Don't let your meetings & appointments missed 11. Customize & Save Your Report DashBoard 12. View all your sales metrics under a single dashboard.

    ResultsCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About ResultsCRM

    ResultsCRM was founded in 1983 in San Diego, CA.

    QuickBooks Integration For Case & Practice Management

    fullcast.io

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About fullcast.io

    fullcast.io was founded in 2016 in Redmond,United States.

    fullcast.io's core platform enables sales operations teams to collaboratively build their go-to-market strategies on a single integrated platform that has the capability to push approved policies and rules directly into their CRM.

    SP CRM

    Overall rating 70%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SP CRM

    SP CRM was founded in 2011 in Penn Valley, CA.

    CRM for SharePoint

    EwhizSales

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About EwhizSales

    EwhizSales was founded in 2009† in Maharashtra, India.

    Whiz Sales supports lots of features for CRM software. It is very effective to use for all type of business industries. All its features are updated time to time.

    UbiCRM

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About UbiCRM

    UbiCRM was founded in 2000 in Dubai, United Arab Emirates.

    UbiCRM is a customer relationship management software designed to collect all the leads from the website and other sources.

    Agile CRM

    Overall rating 82%
    Setup Rating 50%
    Ease Of Use Rating 81%
    Support Rating 79%
    About Agile CRM

    Agile CRM was founded in 2013 in Dallas, TX.

    Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Oracle Siebel

    Overall rating 68%
    Setup Rating 58%
    Ease Of Use Rating 65%
    Support Rating 70%
    About Oracle Siebel

    Oracle Siebel was founded in 1977 in Redwood Shores, CA.

    Take advantage of significant cost savings and operational improvements when you run Siebel in the Oracle Cloud. Oracle offers the only no-compromise enterprise cloud platform for moving Siebel, its associated database systems, and ecosystem of apps to the cloud. Deploying Siebel on the Oracle Cloud comes with access to high-performance compute, Oracle RAC, and Exadata, ensuring the highest levels of performance and greatest availability for CRM applications.

    LeadMaster

    Overall rating 82%
    Setup Rating 81%
    Ease Of Use Rating 73%
    Support Rating 93%
    About LeadMaster

    LeadMaster was founded in 1998 in Roswell, GA.

    Lead Management Software, Online Lead Tracking, Email Marketing & SFA CRM.

    Atollon Lagoon CRM

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Atollon Lagoon CRM

    Atollon Lagoon CRM was founded in 2006 in Dublin, Ireland.

    CRM solution for growing your business using online lead tracking tools, individual mass correspondence, sales opportunities tracking and campaign management.

    Jarvis CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Jarvis CRM

    Jarvis CRM was founded in 2014 in Simpsonville, USA.

    Jarvis CRM is a full-featured business solution for desktop, mobile and web. Built on the FileMaker 16 platform, it runs on Windows, Mac, and iOS