Customer Relationship Management (CRM) Guide – Read our In-Depth Customer Relationship Management (CRM) Review

Customer Relationship Management (CRM) is a fully functional Crm software platform.

This Customer Relationship Management (CRM) review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Customer Relationship Management (CRM) review contains the latest information about Customer Relationship Management (CRM).

If you are looking for new Crm software then so many facts will be perplexing for you. Finding new Crm software requires expert assessing skills and thorough knowledge. You'll need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you need to choose the ideal Crm software provider who'll be clear with you always.

Within this fast-paced universe of business software, you'll need advice to make correct decisions. Customer Relationship Management (CRM) is just one such piece of Crm software that will enhance your business. It is crucial that you understand all about Customer Relationship Management (CRM) until you invest your cash in their software.

Our full Customer Relationship Management (CRM) Review covers all you need to learn about their Crm software. A fantastic piece of Crm software can ease multiple burdens within a business and give you favorable ROI. If you want to make a good return on investment, you must use Crm products that contrasts with your business needs.

There's absolutely no sure-fire method to ensure a good ROI; therefore, you must carefully assess any new Crm software before you choose them. It is a common misconception that all Crm products are exactly the same, but that's not true. Wrong judgment, initially, can put your business in reverse.

Dock 365 Inc. is a provider of crm software that has paved its way successfully over the years and provides one of the best Crm software on the market. Within this review, we have tried to collate some of the important facets of Customer Relationship Management (CRM). This review will help you to understand whether software from Dock 365 Inc. is a good fit for your needs or not. We've attempted to breakdown all the qualities and fees for your convenience.

Customer Relationship Management (CRM) Ratings

Customer Relationship Management (CRM) Overall Rating
84%
Customer Relationship Management (CRM) Ease Of Setup Rating
50%
Customer Relationship Management (CRM) Ease Of Use Rating
30%
Customer Relationship Management (CRM) Support Rating
40%

How To Choose The Best Crm Software For Your Business

When deciding whether Customer Relationship Management (CRM) is the best crm software for your business there are 5 things to consider and do to make the right choice:

  • Decide what you need to achieve from using Customer Relationship Management (CRM)
  • Does Customer Relationship Management (CRM) achieve your needs as a full Crm platform?
  • Fully research the Customer Relationship Management (CRM) crm platform and toolset. Do the Customer Relationship Management (CRM) tools and resources stack up against your business needs?
  • Work out the budget available to implement a new Crm solution and does the offerings from Customer Relationship Management (CRM) offer the features you need within the budget.
  • Register for a account with Customer Relationship Management (CRM). Ask for a callback and demo to finally check that the solution is right for you.
  • Customer Relationship Management (CRM) Review – Company Overview

    Full Company Name Dock 365 Inc.
    Website URL http://www.mydock365.com
    Dock 365 Inc. Phone Number None
    Year Founded 2016
    Dock 365 Inc. Address Jacksonville, FL
    Dock 365 Inc. Employees (As per LinkedIn) None
    Revenue Unknown
    Ownership Private
    Dock 365 Inc. Twitter Handle @mydock
    Dock 365 Inc. Twitter Followers 365658
    Dock 365 Inc. LinkedIn None
    Main Software Features Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,

    Customer Relationship Management (CRM) Pricing & Costs

    Salesforce CRMSales Essentials Edition

    $25 user per month

    HubSpot CRMFree HubSpot CRM

    $0 Per Month - Paid Yearly

    ActiveCampaignLite

    $9

    What is Customer Relationship Management (CRM)?

    Customer Relationship Management (CRM) is a fully functional piece of crm software provided by Dock 365 Inc. and is targeted for small to enterprise sized businesses.

    Dock 365 Inc. was founded in 2016 in Jacksonville, FL.

    Dock 365's CRM is built to make the deals easy.Contact and company management? Check.Reports? Check.A functional and purposeful dashboard? Check.Our goal is to help you improve customer relationships, drive sales, and promote more informed business decisions.With completely customizable features, your CRM will be set up to work for you.

    Customer Relationship Management (CRM) Free Trial

    Customer Relationship Management (CRM) does not offer a free trial.

    While creating this Customer Relationship Management (CRM) review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Customer Relationship Management (CRM) Crm features further on in this Customer Relationship Management (CRM) review.

    Is Customer Relationship Management (CRM) The Best Crm platform In The World?

    Crm providers vary from 1 man bands to giant companies; There's a lot out there. But, when it comes to choosing a Crm solution, there are several considerations you have to factor in. In order to ensure that Customer Relationship Management (CRM) is the best Crm solution for your business, check out our guide below.

    Customer Relationship Management (CRM) Features

    Customer Relationship Management (CRM) provides professional crm festures like Automatic data capture, Lead Management, Opportunity Management, Customizable Sales Process, Configurable Reports and Dashboards, Case Management, Account and Contact Management, Task Management,

    Customer Relationship Management (CRM) Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    88%
    Partner Relationship Mgmt. (PRM)
    81%
    Opportunity & Pipeline Mgmt.
    88%
    Task / Activity Management
    88%
    Territory & Quota Management
    81%
    Desktop Integration
    80%
    Product & Price List Management
    88%
    Quote & Order Management
    85%
    Customer Contract Management
    85%

    Customer Relationship Management (CRM) Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    88%
    Campaign Management
    88%
    Lead Management
    88%
    Marketing ROI Analytics
    81%

    Customer Relationship Management (CRM) Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    88%
    Customer Support Portal
    88%
    Knowledge Base
    88%
    Call Center Features
    88%
    Support Analytics
    88%

    Customer Relationship Management (CRM) Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating
    Social Collaboration Features
    88%
    Social Network Integration
    58%
    Mobile User Support
    88%

    Alternatives To Customer Relationship Management (CRM)

    Looking for alternatives to Customer Relationship Management (CRM)? A Lot of people want crm software to help with business goals. What's difficult is finding out whether or not a piece of software you choose is right for you. We have compiled a list of crm software that our reviewers voted best overall compared to Customer Relationship Management (CRM). Based on thousands of datapoints, you can see how Customer Relationship Management (CRM) stacks up to the competition, and find the best fit for your business.

    The Top 20 Customer Relationship Management (CRM) alternatives are listed below

    Zendesk Sunshine

    Overall rating 80%
    Setup Rating 75%
    Ease Of Use Rating 85%
    Support Rating 88%
    About Zendesk Sunshine

    Zendesk Sunshine was founded in 2007 in San Francisco, CA.

    Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data, from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences.

    BPA CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 67%
    Support Rating 40%
    About BPA CRM

    BPA CRM was founded in 2016 in Yverdon-les-Bains, Switzerland.

    Very flexible xRM Solution for MS SharePoint

    Ontraport

    Overall rating 84%
    Setup Rating 80%
    Ease Of Use Rating 80%
    Support Rating 90%
    About Ontraport

    Ontraport was founded in 2008 in Santa Barbara, CA.

    Ontraport is an all-in-one integrated platform that delivers essential business features, including a powerful CRM system, membership sites, one-click WordPress hosting, outstanding email delivery, payment processing, direct-mail printing, affiliate management, and our innovative business automation suite.

    Cliengo

    Overall rating 90%
    Setup Rating 98%
    Ease Of Use Rating 97%
    Support Rating 82%
    About Cliengo

    Cliengo was founded in 2017 in Little Rock, AR.

    Cliengo is a friendly Chatbot designed to automatically convert website visitors into leads.

    SprinxCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SprinxCRM

    SprinxCRM was founded in 1996 in Prague, Czech Republic.

    CRM application built to stay current with recent technologies and trends.

    Atollon Lagoon CRM

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Atollon Lagoon CRM

    Atollon Lagoon CRM was founded in 2006 in Dublin, Ireland.

    CRM solution for growing your business using online lead tracking tools, individual mass correspondence, sales opportunities tracking and campaign management.

    Sugester CRM

    Overall rating 80%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 40%
    About Sugester CRM

    Sugester CRM was founded in 2015 in Warsaw, Poland.

    Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.

    Membrain

    Overall rating 92%
    Setup Rating 87%
    Ease Of Use Rating 91%
    Support Rating 92%
    About Membrain

    Membrain was founded in 1998 in Solna, Stockholm.

    Membrain is a sales effectiveness platform for teams working with complex B2B sales. Membrain lets you continually fine tune your sales process and provide coaching to help your sales people make their numbers.

    Workbooks

    Overall rating 84%
    Setup Rating 78%
    Ease Of Use Rating 83%
    Support Rating 85%
    About Workbooks

    Workbooks was founded in 2009 in Reading, Berkshire.

    Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations.

    Senses

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Senses

    Senses was founded in 2015 in Tokyo, Japan.

    A sales support tool that utilizes organization knowledge. In addition to management functions such as customer management and case management, generally called SFA CRM, Senses has a function to analyze success / failure cases from AI algorithm based on accumulated sales information. Senses will support "when", "who", "what", "how" "from past success or failure cases.

    OnContact Sales CRM

    Overall rating 78%
    Setup Rating 69%
    Ease Of Use Rating 77%
    Support Rating 84%
    About OnContact Sales CRM

    OnContact Sales CRM was founded in 2001 in Menomonee Falls, WI.

    Oncontact CRM 7 is an innovative, full-featured CRM solution that runs where you want it to as an on-premise or as a hosted solution without any long term commitments.

    Selltis

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Selltis

    Selltis was founded in 2014 in Houston, United States.

    Selltis develops and provides on-demand customer relationship management (CRM) software for industrial distributors, representatives, and manufacturers. Selltis CRM is a team-selling software solution for industrial sales organizations and their channel partners, providing sales cycle management, including lead tracking, dashboards, to-do lists, customizable alerts, and account profiling.

    Salesnet

    Overall rating 90%
    Setup Rating 83%
    Ease Of Use Rating 85%
    Support Rating 93%
    About Salesnet

    Salesnet was founded in 1977 in Redwood Shores, CA.

    Salesnet provides CRM that goes way beyond lead and contact management to give you true visibility into the sales pipeline and how it is changing over time.

    OroCRM

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 71%
    Support Rating 40%
    About OroCRM

    OroCRM was founded in 2012 in Los Angeles, CA.

    The open-source CRM

    eSolarCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About eSolarCRM

    eSolarCRM was founded in 2012 in Mumbai,India.

    An investment in knowledge pays the best interest, centralize your business knowledge with eSolarCRM. The E Solar CRM empowers hundreds of businesses that supply sales, distribution & Installation services.

    Sellsy

    Overall rating 82%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 33%
    About Sellsy

    Sellsy was founded in 2009 in La Rochelle, France.

    Sellsy is an all-in-one ERP/CRM solution to manage every facet of your business from prospecting to payment to customer success.

    Indition Sales Team CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Indition Sales Team CRM

    Indition Sales Team CRM was founded in 2010 in San Diego,United States .

    Find, Nurture, & Engage With Your Clients. Sell Smarter With Indition.

    Inboundio

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Inboundio

    Inboundio was founded in 2013 in Bangalore,India.

    World's Most Powerful Inbound Marketing Software

    SalesSeek

    Overall rating 23%
    Setup Rating 50%
    Ease Of Use Rating 75%
    Support Rating 40%
    About SalesSeek

    SalesSeek was founded in 2012 in London, UK.

    SalesSeek design-led platform provides Contact & Deal Management, Email Marketing & Automation, Forecasting, Task Management, Web Analytics, and Social Monitoring in a fresh and visual web application.

    Salesinteract

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 100%
    About Salesinteract

    Salesinteract was founded in 2017 in Amsterdam, NH.

    Salesinteract motivates sales users when they are behind and even when they are in front of there target. Managers are also motivated where results can not always be measured by the position one has but by the obstacles which they have overcome.