Capsule CRM Guide – Read our In-Depth Capsule CRM Review

Capsule CRM is a fully functional Crm software platform.

This Capsule CRM review has been updated for 2021 by industry experts with years of business software experience in development, implementation and use.

We have collated thousands of datapoints for all of our Crm software reviews.

This Capsule CRM review contains the latest information about Capsule CRM.

If you are looking for new Crm software then so many details will be perplexing for you. Finding new Crm software demands expert assessing skills and comprehensive understanding. You will need to fully understand what each piece of Crm software can do to ensure it is a good fit for your business. For starters, you need to select the right Crm software provider who'll be clear with you constantly.

In this fast-paced universe of business software, you'll need advice to make proper decisions. Capsule CRM is one such piece of Crm software that will enhance your business. It is crucial that you understand all about Capsule CRM until you invest your money in their software.

Our full Capsule CRM Review covers all you will need to know about their Crm software. A good piece of Crm software can ease multiple burdens within a business and provide you positive ROI. If you would like to earn a good return on investment, you must use Crm products that aligns with your business needs.

There's absolutely no sure-fire method to guarantee a good ROI; thus, you must carefully analyze any new Crm software before you choose them. It is a common misconception that all Crm software are exactly the same, but that's not true. Wrong judgment, initially, can put your business backwards.

Zestia Ltd is a provider of crm software that has forged its way successfully over the years and provides one of the best Crm software on the market. In this review, we have tried to collate a number of the vital facets of Capsule CRM. This review will allow you to understand whether software from Zestia Ltd is a fantastic match for your needs or not. We've attempted to breakdown all of the qualities and charges for your advantage.

Capsule CRM Ratings

Capsule CRM Overall Rating
82%
Capsule CRM Ease Of Setup Rating
86%
Capsule CRM Ease Of Use Rating
84%
Capsule CRM Support Rating
82%

How To Choose The Best Crm Software For You

When choosing whether Capsule CRM is the best crm software for your business there are 5 things to consider and do to make the right choice:

  • Detail Out what you need to achieve from using Capsule CRM
  • Does Capsule CRM achieve your needs as a full Crm platform?
  • Fully research the Capsule CRM crm platform and toolset. Do the Capsule CRM tools and resources stack up against your business needs?
  • Decide the budget available to implement a new Crm solution and does the solutions from Capsule CRM offer the features you need within the budget.
  • Sign up for a account with Capsule CRM. Ask for a callback and demo to finally check that the software is right for you.
  • Capsule CRM Review – Overview

    Full Company Name Zestia Ltd
    Website URL https://capsulecrm.com/
    Zestia Ltd Phone Number None
    Year Founded 2007
    Zestia Ltd Address N/A
    Zestia Ltd Employees (As per LinkedIn) 31
    Revenue Unknown
    Ownership Private
    Zestia Ltd Twitter Handle @CapsuleCRM
    Zestia Ltd Twitter Followers 5539
    Zestia Ltd LinkedIn https://www.linkedin.com/company/200221/
    Main Software Features Performance and Reliability - CRM, Contact & Account Management, Desktop Integration,

    Capsule CRM Pricing & Costs

    Professional Edition

    $18 user per month

    Free Edition

    Up to 2 users user per month

    What is Capsule CRM?

    Capsule CRM is a fully functional piece of crm software provided by Zestia Ltd and is targeted for small to enterprise sized businesses.

    Zestia Ltd was founded in 2007 in N/A.

    Use Capsule to keep track of people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

    Capsule CRM Free Trial

    Capsule CRM does not offer a free trial.

    While creating this Capsule CRM review we found that it offers a lot of advanced crmfeatures with its paid plans. You can learn more about some of the Capsule CRM Crm features further on in this Capsule CRM review.

    Is Capsule CRM The Best Crm platform?

    Crm providers vary from 1 man bands to giant companies; There's a lot out there. However, when it comes to selecting a Crm solution, there are several considerations that you must factor in. In order to ensure that Capsule CRM is the best Crm solution for your business, check out our guide below.

    Capsule CRM Features

    Capsule CRM provides advanced crm festures like Performance and Reliability - CRM, Contact & Account Management, Desktop Integration,

    Capsule CRM Review - Sales Force Automation Features & Rating

    Sales Force Automation Features Rating
    Contact & Account Management
    90%
    Partner Relationship Mgmt. (PRM)
    78%
    Opportunity & Pipeline Mgmt.
    80%
    Task / Activity Management
    82%
    Territory & Quota Management
    68%
    Desktop Integration
    86%
    Product & Price List Management
    59%
    Quote & Order Management
    66%
    Customer Contract Management
    78%

    Capsule CRM Review - Marketing Automation Features & Rating

    Marketing Automation Features Rating
    Email Marketing
    62%
    Campaign Management
    59%
    Lead Management
    81%
    Marketing ROI Analytics
    57%

    Capsule CRM Review - Customer Support Features & Rating

    Customer Support Features Rating
    Case Management
    78%
    Customer Support Portal
    76%
    Knowledge Base
    68%
    Call Center Features
    74%
    Support Analytics
    72%

    Capsule CRM Review - Reporting & Analytics Features & Rating

    Reporting & Analytics Features Rating
    Reporting
    67%
    Dashboards
    72%
    Forecasting
    68%

    Capsule CRM Review - Mobile & Social Features & Rating

    Mobile & Social Features Rating
    Social Collaboration Features
    78%
    Social Network Integration
    77%
    Mobile User Support
    80%

    Capsule CRM Review - Platform Features & Rating

    Platform Features Rating
    Customization
    74%
    Workflow Capability
    72%
    User, Role, and Access Management
    71%
    Internationalization
    81%
    Document & Content Mgmt.
    74%
    Performance and Reliability
    94%
    Output Document Generation
    74%

    Capsule CRM Review - Integration Features & Rating

    Integration Features Rating
    Data Import & Export Tools
    72%
    Integration APIs
    83%
    Breadth of Partner Applications
    68%

    Alternatives To Capsule CRM

    Capsule CRM not quite right for you? Tons of businesses want crm software to help with business goals. What's challenging is finding out whether or not a piece of software you choose is right for you. We have compiled a list of crm software that our reviewers voted best overall compared to Capsule CRM. Based on thousands of datapoints, you can see how Capsule CRM stacks up to their competitors, and find the best fit for your needs.

    The Top 20 Capsule CRM alternatives are listed below

    OneDigiFlow

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About OneDigiFlow

    OneDigiFlow was founded in 2015 in Hyderabad,India.

    OneDigiFlow's simple and easy to use interface helps you follow potential customers through the sales cycle, Manage projects & tasks at a glance,

    SAN PHARMA SFE

    Overall rating 76%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About SAN PHARMA SFE

    SAN PHARMA SFE was founded in 2002 in Nandanam, India.

    SAN SFE enables pharmaceutical companies in being ahead of the changing market dynamics. It is a robust way to effectively pursue and achieve its business objectives. The key competencies of field force can be assessed for better performance.

    Launchpad CRM

    Overall rating 88%
    Setup Rating 92%
    Ease Of Use Rating 89%
    Support Rating 89%
    About Launchpad CRM

    Launchpad CRM was founded in 2012 in London,United Kingdom.

    Launchpad CRM is a Customer Relationship Management system specifically designed for the challenges faced by sales professionals operating in a Complex or Enterprise Sales environment.

    CAS genesisWorld

    Overall rating 70%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 83%
    About CAS genesisWorld

    CAS genesisWorld was founded in 1986 in Kaiserslautern, Germany.

    CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.

    Hatchbuck

    Overall rating 90%
    Setup Rating 86%
    Ease Of Use Rating 86%
    Support Rating 92%
    About Hatchbuck

    Hatchbuck was founded in 2011 in St Louis, MO.

    Hatchbuck is sales and marketing software for small business that makes it easy to nurture prospects and customers and drive more sales.

    HighLevel

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About HighLevel

    HighLevel was founded in 2018 in Eugene,England.

    The fastest growing white-label marketing platform for digital agencies. CRM, Email, 2-way SMS, Funnel Builder, and more! Start with a 14 day free trial!

    KeyOffice

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About KeyOffice

    KeyOffice was founded in 2003 in Lot,Belgium.

    KeyOffice is business management software for small companies that brings a mini CRM, mini ERP and mini BI together in one single application.

    CRM.me

    Overall rating 90%
    Setup Rating 50%
    Ease Of Use Rating 75%
    Support Rating 40%
    About CRM.me

    CRM.me was founded in 2019 in Kowloon, Hong Kong.

    The World's First Cloud Based CRM Platform Powered by Gamification. Deploy your CRM on the cloud, in just 55 seconds.

    BusiBI CRM

    Overall rating 86%
    Setup Rating 50%
    Ease Of Use Rating 92%
    Support Rating 100%
    About BusiBI CRM

    BusiBI CRM was founded in 2015 in United States.

    Full featured, intuitive, mobile-first CRM for iPad. Fully configurable opportunity tracking. Enterprise features at a fraction of the price.

    Sales Mantra

    Overall rating 100%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 40%
    About Sales Mantra

    Sales Mantra was founded in 1983 in Noida, India.

    Frontline Distribution ERP software is a product for manufacturing, exporting, and trading organizations. Keep track of every activity from order to cash; through integrated modules namely Procurement, Sales and order Management, Stock Management, Production Planning and Control, Financial and Cost Accounting, HR and Payroll, etc.

    TRACK PM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About TRACK PM

    TRACK PM was founded in 2012 in Cottage Grove, United States.

    TRACK PM is a hospitality property management software that delivers industry specific features and functionality for the entire spectrum of reservations, revenue, housekeeping, accounting, front desk, maintenance, owner management and guest relations.

    Kizen

    Overall rating 96%
    Setup Rating 50%
    Ease Of Use Rating 100%
    Support Rating 94%
    About Kizen

    Kizen was founded in 2018 in Austin, Texas.

    KIZENs completely customizable, next-gen CRM is built to work the way you do. Automatic sync and perfect integrations with best-in-class apps for automation, marketing, and commerce help your team save time and maximize growth. Easily track deals or engagement, send emails or surveys, log activities or notes, and start automations with one click on any contact.

    Qebot CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Qebot CRM

    Qebot CRM was founded in 2012 in San Francisco, CA.

    Qebot Marketplace platform allows small to medium sized business to shop for tools and applications to help manage and grow their business without logging into a dozen different applications to manage your business software solutions.

    ContactEase

    Overall rating 60%
    Setup Rating 50%
    Ease Of Use Rating 63%
    Support Rating 50%
    About ContactEase

    ContactEase was founded in 1991 in Coeur d Alene, Idaho.

    ContactEase, Cole Valley Softwares flagship product, is a client relationship management and marketing automation solution uniquely tailored for the specific business practices of professional service firms.

    Senses

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Senses

    Senses was founded in 2015 in Tokyo, Japan.

    A sales support tool that utilizes organization knowledge. In addition to management functions such as customer management and case management, generally called SFA CRM, Senses has a function to analyze success / failure cases from AI algorithm based on accumulated sales information. Senses will support "when", "who", "what", "how" "from past success or failure cases.

    Power CRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About Power CRM

    Power CRM was founded in 2009 in Bangalore, India.

    Power CRM is a solution helps businesses manage customer relationships in an organized way, and improves productivity and overall business functionality.

    Salesnet

    Overall rating 90%
    Setup Rating 83%
    Ease Of Use Rating 85%
    Support Rating 93%
    About Salesnet

    Salesnet was founded in 1977 in Redwood Shores, CA.

    Salesnet provides CRM that goes way beyond lead and contact management to give you true visibility into the sales pipeline and how it is changing over time.

    StarterCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About StarterCRM

    StarterCRM was founded in 1996 in Atlanta,USA.

    StarterCRM provides you with the tools you need to build a stronger relationship by sending automatic emails for important events in your customers' lives including; birthday emails and even anniversary reminders.

    ResultsCRM

    Overall rating 84%
    Setup Rating 50%
    Ease Of Use Rating 30%
    Support Rating 40%
    About ResultsCRM

    ResultsCRM was founded in 1983 in San Diego, CA.

    QuickBooks Integration For Case & Practice Management

    Kapture CRM

    Overall rating 96%
    Setup Rating 50%
    Ease Of Use Rating 83%
    Support Rating 100%
    About Kapture CRM

    Kapture CRM was founded in 2011 in Bangalore,INDIA.

    Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.